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Resource centre on India's rural distress
 
 

A Pandemic of Discontent: The Growing Woes of India’s Food Delivery Workers -Gayathri Vaidyanathan

-TheWire.in

Swiggy’s moves to deal with financial losses and COVID-19 have sparked protests by its delivery boys, who have been dealt a raw deal and seen their wages decrease.

On March 24, after India first locked down to deal with the COVID-19 pandemic, Raj*, a 27-year-old food deliveryman for Swiggy in Surat, stayed home for two days. He’d heard the police were stopping his co-workers and seizing their bikes.

Raj’s boss called. Don’t worry, I’ll speak to the police if there’s trouble, Raj recalled him saying.

Raj, whose name has been changed to avoid retaliation by the company, logged on to the Swiggy app and set out on his Hero Passion Pro bike. Many streets were closed off. At one checkpoint, a knot of policemen flagged him down and yelled, Why are you out? Go home.

Raj called his boss, who said, You deal with it.

“You told us to call you, and now you’re telling me to talk myself,” Raj said while recalling the incident last month to this reporter.

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