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Resource centre on India's rural distress
 
 

Food delivery workers tell their story on Twitter, say it's a losing game

-TheNewsMinute.com

The delivery executives behind the anonymous Twitter handle tell TNM that they deliver more food, travel more but earn less than ever before.

Throughout the pandemic, even as restaurants were shuttered to diners and grocery stores closed early, food delivery executives have remained a constant, traversing cities at all hours of the day to bring meals to your doorstep. Yet, during this time, many of these executives have stood in protest against practices of food aggregators like Swiggy and Zomato, which, among others, they say have led to a steep drop in earnings. Now, some of these delivery workers are taking their fight to social media to demand their fair share.

Twenty-four-year-old Ravi*, who goes by the Twitter handle @SwiggyDEHyd, is among a handful of delivery executives who are bringing attention to the decrease in wages by food aggregators. He posted screenshots of his earnings for one day on Twitter posing a question, "You want us to survive with this payout?" The tweet went viral inviting angry reactions from social media users, many of whom demanded the food aggregator compensate the executives properly.

Ravi tells TNM that he chose to be anonymous because he fears losing this source of income as well. “I don't want to lose my job as I am not financially stable,” he says. Ravi, who began to work as a food delivery executive for the food aggregator in 2019, used to earn between Rs 20,000 to Rs 26,000 per month, travelling an average of 100 kilometres per day and spending nine hours on the job, he alleged. However, since the start of the pandemic in March 2020, Ravi says he has witnessed a huge slump in his earnings. Ravi says he barely earns Rs 15,000 to Rs 17,000 a month now. He also finds himself making more food deliveries, working more hours and riding longer distances.

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