Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 73
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
$message = 'The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 73
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
$stackFrame = (int) 1
$trace = [
	(int) 0 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/ServerRequest.php',
		'line' => (int) 2421,
		'function' => 'deprecationWarning',
		'args' => [
			(int) 0 => 'The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead.'
		]
	],
	(int) 1 => [
		'file' => '/home/brlfuser/public_html/src/Controller/ArtileDetailController.php',
		'line' => (int) 73,
		'function' => 'offsetGet',
		'class' => 'Cake\Http\ServerRequest',
		'object' => object(Cake\Http\ServerRequest) {},
		'type' => '->',
		'args' => [
			(int) 0 => 'catslug'
		]
	],
	(int) 2 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Controller/Controller.php',
		'line' => (int) 610,
		'function' => 'printArticle',
		'class' => 'App\Controller\ArtileDetailController',
		'object' => object(App\Controller\ArtileDetailController) {},
		'type' => '->',
		'args' => []
	],
	(int) 3 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/ActionDispatcher.php',
		'line' => (int) 120,
		'function' => 'invokeAction',
		'class' => 'Cake\Controller\Controller',
		'object' => object(App\Controller\ArtileDetailController) {},
		'type' => '->',
		'args' => []
	],
	(int) 4 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/ActionDispatcher.php',
		'line' => (int) 94,
		'function' => '_invoke',
		'class' => 'Cake\Http\ActionDispatcher',
		'object' => object(Cake\Http\ActionDispatcher) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(App\Controller\ArtileDetailController) {}
		]
	],
	(int) 5 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/BaseApplication.php',
		'line' => (int) 235,
		'function' => 'dispatch',
		'class' => 'Cake\Http\ActionDispatcher',
		'object' => object(Cake\Http\ActionDispatcher) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 6 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 65,
		'function' => '__invoke',
		'class' => 'Cake\Http\BaseApplication',
		'object' => object(App\Application) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {},
			(int) 2 => object(Cake\Http\Runner) {}
		]
	],
	(int) 7 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php',
		'line' => (int) 162,
		'function' => '__invoke',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 8 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 65,
		'function' => '__invoke',
		'class' => 'Cake\Routing\Middleware\RoutingMiddleware',
		'object' => object(Cake\Routing\Middleware\RoutingMiddleware) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {},
			(int) 2 => object(Cake\Http\Runner) {}
		]
	],
	(int) 9 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php',
		'line' => (int) 88,
		'function' => '__invoke',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 10 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 65,
		'function' => '__invoke',
		'class' => 'Cake\Routing\Middleware\AssetMiddleware',
		'object' => object(Cake\Routing\Middleware\AssetMiddleware) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {},
			(int) 2 => object(Cake\Http\Runner) {}
		]
	],
	(int) 11 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php',
		'line' => (int) 96,
		'function' => '__invoke',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 12 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 65,
		'function' => '__invoke',
		'class' => 'Cake\Error\Middleware\ErrorHandlerMiddleware',
		'object' => object(Cake\Error\Middleware\ErrorHandlerMiddleware) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {},
			(int) 2 => object(Cake\Http\Runner) {}
		]
	],
	(int) 13 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 51,
		'function' => '__invoke',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 14 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Server.php',
		'line' => (int) 98,
		'function' => 'run',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\MiddlewareQueue) {},
			(int) 1 => object(Cake\Http\ServerRequest) {},
			(int) 2 => object(Cake\Http\Response) {}
		]
	],
	(int) 15 => [
		'file' => '/home/brlfuser/public_html/webroot/index.php',
		'line' => (int) 39,
		'function' => 'run',
		'class' => 'Cake\Http\Server',
		'object' => object(Cake\Http\Server) {},
		'type' => '->',
		'args' => []
	]
]
$frame = [
	'file' => '/home/brlfuser/public_html/src/Controller/ArtileDetailController.php',
	'line' => (int) 73,
	'function' => 'offsetGet',
	'class' => 'Cake\Http\ServerRequest',
	'object' => object(Cake\Http\ServerRequest) {
		trustProxy => false
		[protected] params => [
			[maximum depth reached]
		]
		[protected] data => [[maximum depth reached]]
		[protected] query => [[maximum depth reached]]
		[protected] cookies => [
			[maximum depth reached]
		]
		[protected] _environment => [
			[maximum depth reached]
		]
		[protected] url => 'latest-news-updates/have-039people-first039-approach-dopt-to-civil-servants-23998/print'
		[protected] base => ''
		[protected] webroot => '/'
		[protected] here => '/latest-news-updates/have-039people-first039-approach-dopt-to-civil-servants-23998/print'
		[protected] trustedProxies => [[maximum depth reached]]
		[protected] _input => null
		[protected] _detectors => [
			[maximum depth reached]
		]
		[protected] _detectorCache => [
			[maximum depth reached]
		]
		[protected] stream => object(Zend\Diactoros\PhpInputStream) {}
		[protected] uri => object(Zend\Diactoros\Uri) {}
		[protected] session => object(Cake\Http\Session) {}
		[protected] attributes => [[maximum depth reached]]
		[protected] emulatedAttributes => [
			[maximum depth reached]
		]
		[protected] uploadedFiles => [[maximum depth reached]]
		[protected] protocol => null
		[protected] requestTarget => null
		[private] deprecatedProperties => [
			[maximum depth reached]
		]
	},
	'type' => '->',
	'args' => [
		(int) 0 => 'catslug'
	]
]
deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
App\Controller\ArtileDetailController::printArticle() - APP/Controller/ArtileDetailController.php, line 73
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 610
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 120
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 88
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 74
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
$message = 'The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 74
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
$stackFrame = (int) 1
$trace = [
	(int) 0 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/ServerRequest.php',
		'line' => (int) 2421,
		'function' => 'deprecationWarning',
		'args' => [
			(int) 0 => 'The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead.'
		]
	],
	(int) 1 => [
		'file' => '/home/brlfuser/public_html/src/Controller/ArtileDetailController.php',
		'line' => (int) 74,
		'function' => 'offsetGet',
		'class' => 'Cake\Http\ServerRequest',
		'object' => object(Cake\Http\ServerRequest) {},
		'type' => '->',
		'args' => [
			(int) 0 => 'artileslug'
		]
	],
	(int) 2 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Controller/Controller.php',
		'line' => (int) 610,
		'function' => 'printArticle',
		'class' => 'App\Controller\ArtileDetailController',
		'object' => object(App\Controller\ArtileDetailController) {},
		'type' => '->',
		'args' => []
	],
	(int) 3 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/ActionDispatcher.php',
		'line' => (int) 120,
		'function' => 'invokeAction',
		'class' => 'Cake\Controller\Controller',
		'object' => object(App\Controller\ArtileDetailController) {},
		'type' => '->',
		'args' => []
	],
	(int) 4 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/ActionDispatcher.php',
		'line' => (int) 94,
		'function' => '_invoke',
		'class' => 'Cake\Http\ActionDispatcher',
		'object' => object(Cake\Http\ActionDispatcher) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(App\Controller\ArtileDetailController) {}
		]
	],
	(int) 5 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/BaseApplication.php',
		'line' => (int) 235,
		'function' => 'dispatch',
		'class' => 'Cake\Http\ActionDispatcher',
		'object' => object(Cake\Http\ActionDispatcher) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 6 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 65,
		'function' => '__invoke',
		'class' => 'Cake\Http\BaseApplication',
		'object' => object(App\Application) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {},
			(int) 2 => object(Cake\Http\Runner) {}
		]
	],
	(int) 7 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Routing/Middleware/RoutingMiddleware.php',
		'line' => (int) 162,
		'function' => '__invoke',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 8 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 65,
		'function' => '__invoke',
		'class' => 'Cake\Routing\Middleware\RoutingMiddleware',
		'object' => object(Cake\Routing\Middleware\RoutingMiddleware) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {},
			(int) 2 => object(Cake\Http\Runner) {}
		]
	],
	(int) 9 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Routing/Middleware/AssetMiddleware.php',
		'line' => (int) 88,
		'function' => '__invoke',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 10 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 65,
		'function' => '__invoke',
		'class' => 'Cake\Routing\Middleware\AssetMiddleware',
		'object' => object(Cake\Routing\Middleware\AssetMiddleware) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {},
			(int) 2 => object(Cake\Http\Runner) {}
		]
	],
	(int) 11 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Middleware/ErrorHandlerMiddleware.php',
		'line' => (int) 96,
		'function' => '__invoke',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 12 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 65,
		'function' => '__invoke',
		'class' => 'Cake\Error\Middleware\ErrorHandlerMiddleware',
		'object' => object(Cake\Error\Middleware\ErrorHandlerMiddleware) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {},
			(int) 2 => object(Cake\Http\Runner) {}
		]
	],
	(int) 13 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Runner.php',
		'line' => (int) 51,
		'function' => '__invoke',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\ServerRequest) {},
			(int) 1 => object(Cake\Http\Response) {}
		]
	],
	(int) 14 => [
		'file' => '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Http/Server.php',
		'line' => (int) 98,
		'function' => 'run',
		'class' => 'Cake\Http\Runner',
		'object' => object(Cake\Http\Runner) {},
		'type' => '->',
		'args' => [
			(int) 0 => object(Cake\Http\MiddlewareQueue) {},
			(int) 1 => object(Cake\Http\ServerRequest) {},
			(int) 2 => object(Cake\Http\Response) {}
		]
	],
	(int) 15 => [
		'file' => '/home/brlfuser/public_html/webroot/index.php',
		'line' => (int) 39,
		'function' => 'run',
		'class' => 'Cake\Http\Server',
		'object' => object(Cake\Http\Server) {},
		'type' => '->',
		'args' => []
	]
]
$frame = [
	'file' => '/home/brlfuser/public_html/src/Controller/ArtileDetailController.php',
	'line' => (int) 74,
	'function' => 'offsetGet',
	'class' => 'Cake\Http\ServerRequest',
	'object' => object(Cake\Http\ServerRequest) {
		trustProxy => false
		[protected] params => [
			[maximum depth reached]
		]
		[protected] data => [[maximum depth reached]]
		[protected] query => [[maximum depth reached]]
		[protected] cookies => [
			[maximum depth reached]
		]
		[protected] _environment => [
			[maximum depth reached]
		]
		[protected] url => 'latest-news-updates/have-039people-first039-approach-dopt-to-civil-servants-23998/print'
		[protected] base => ''
		[protected] webroot => '/'
		[protected] here => '/latest-news-updates/have-039people-first039-approach-dopt-to-civil-servants-23998/print'
		[protected] trustedProxies => [[maximum depth reached]]
		[protected] _input => null
		[protected] _detectors => [
			[maximum depth reached]
		]
		[protected] _detectorCache => [
			[maximum depth reached]
		]
		[protected] stream => object(Zend\Diactoros\PhpInputStream) {}
		[protected] uri => object(Zend\Diactoros\Uri) {}
		[protected] session => object(Cake\Http\Session) {}
		[protected] attributes => [[maximum depth reached]]
		[protected] emulatedAttributes => [
			[maximum depth reached]
		]
		[protected] uploadedFiles => [[maximum depth reached]]
		[protected] protocol => null
		[protected] requestTarget => null
		[private] deprecatedProperties => [
			[maximum depth reached]
		]
	},
	'type' => '->',
	'args' => [
		(int) 0 => 'artileslug'
	]
]
deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
App\Controller\ArtileDetailController::printArticle() - APP/Controller/ArtileDetailController.php, line 74
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 610
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 120
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 88
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Warning (512): Unable to emit headers. Headers sent in file=/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php line=853 [CORE/src/Http/ResponseEmitter.php, line 48]
Code Context
            if (Configure::read('debug')) {

                trigger_error($message, E_USER_WARNING);

            } else {
$response = object(Cake\Http\Response) {

	'status' => (int) 200,
	'contentType' => 'text/html',
	'headers' => [
		'Content-Type' => [
			[maximum depth reached]
		]
	],
	'file' => null,
	'fileRange' => [],
	'cookies' => object(Cake\Http\Cookie\CookieCollection) {},
	'cacheDirectives' => [],
	'body' => '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
        "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
    <link rel="canonical" href="https://im4change.in/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-trace').style.display = (document.getElementById('cakeErr6804f42c7179c-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined variable: urlPrefix [<b>APP/Template/Layout/printlayout.ctp</b>, line <b>8</b>]<div id="cakeErr6804f42c7179c-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-code').style.display = (document.getElementById('cakeErr6804f42c7179c-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-context').style.display = (document.getElementById('cakeErr6804f42c7179c-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr6804f42c7179c-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700">&lt;</span><span style="color: #0000BB">head</span><span style="color: #007700">&gt;
</span></span></code>
<span class="code-highlight"><code><span style="color: #000000">&nbsp;&nbsp;&nbsp;&nbsp;&lt;link&nbsp;rel="canonical"&nbsp;href="<span style="color: #0000BB">&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">Configure</span><span style="color: #007700">::</span><span style="color: #0000BB">read</span><span style="color: #007700">(</span><span style="color: #DD0000">'SITE_URL'</span><span style="color: #007700">);&nbsp;</span><span style="color: #0000BB">?&gt;&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$urlPrefix</span><span style="color: #007700">;</span><span style="color: #0000BB">?&gt;&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$article_current</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">category</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">slug</span><span style="color: #007700">;&nbsp;</span><span style="color: #0000BB">?&gt;</span>/<span style="color: #0000BB">&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$article_current</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">seo_url</span><span style="color: #007700">;&nbsp;</span><span style="color: #0000BB">?&gt;</span>.html"/&gt;
</span></code></span>
<code><span style="color: #000000"><span style="color: #0000BB">&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="color: #007700">&lt;</span><span style="color: #0000BB">meta&nbsp;http</span><span style="color: #007700">-</span><span style="color: #0000BB">equiv</span><span style="color: #007700">=</span><span style="color: #DD0000">"Content-Type"&nbsp;</span><span style="color: #0000BB">content</span><span style="color: #007700">=</span><span style="color: #DD0000">"text/html;&nbsp;charset=utf-8"</span><span style="color: #007700">/&gt;
</span></span></code></pre><pre id="cakeErr6804f42c7179c-context" class="cake-context" style="display: none;">$viewFile = &#039;/home/brlfuser/public_html/src/Template/Layout/printlayout.ctp&#039;
$dataForView = [
	&#039;article_current&#039; =&gt; object(App\Model\Entity\Article) {

		&#039;id&#039; =&gt; (int) 23831,
		&#039;title&#039; =&gt; &#039;Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
		&#039;subheading&#039; =&gt; &#039;&#039;,
		&#039;description&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;
-Outlook
&lt;/div&gt;
&lt;p align=&quot;justify&quot;&gt;
&lt;br /&gt;
Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The document suggested a slew of do&#039;s and don&#039;ts for investigators also.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.
&lt;/p&gt;&#039;,
		&#039;credit_writer&#039; =&gt; &#039;Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076&#039;,
		&#039;article_img&#039; =&gt; &#039;&#039;,
		&#039;article_img_thumb&#039; =&gt; &#039;&#039;,
		&#039;status&#039; =&gt; (int) 1,
		&#039;show_on_home&#039; =&gt; (int) 1,
		&#039;lang&#039; =&gt; &#039;EN&#039;,
		&#039;category_id&#039; =&gt; (int) 16,
		&#039;tag_keyword&#039; =&gt; &#039;&#039;,
		&#039;seo_url&#039; =&gt; &#039;have-039people-first039-approach-dopt-to-civil-servants-23998&#039;,
		&#039;meta_title&#039; =&gt; null,
		&#039;meta_keywords&#039; =&gt; null,
		&#039;meta_description&#039; =&gt; null,
		&#039;noindex&#039; =&gt; (int) 0,
		&#039;publish_date&#039; =&gt; object(Cake\I18n\FrozenDate) {},
		&#039;most_visit_section_id&#039; =&gt; null,
		&#039;article_big_img&#039; =&gt; null,
		&#039;liveid&#039; =&gt; (int) 23998,
		&#039;created&#039; =&gt; object(Cake\I18n\FrozenTime) {},
		&#039;modified&#039; =&gt; object(Cake\I18n\FrozenTime) {},
		&#039;edate&#039; =&gt; &#039;&#039;,
		&#039;tags&#039; =&gt; [
			[maximum depth reached]
		],
		&#039;category&#039; =&gt; object(App\Model\Entity\Category) {},
		&#039;[new]&#039; =&gt; false,
		&#039;[accessible]&#039; =&gt; [
			[maximum depth reached]
		],
		&#039;[dirty]&#039; =&gt; [[maximum depth reached]],
		&#039;[original]&#039; =&gt; [[maximum depth reached]],
		&#039;[virtual]&#039; =&gt; [[maximum depth reached]],
		&#039;[hasErrors]&#039; =&gt; false,
		&#039;[errors]&#039; =&gt; [[maximum depth reached]],
		&#039;[invalid]&#039; =&gt; [[maximum depth reached]],
		&#039;[repository]&#039; =&gt; &#039;Articles&#039;
	
	},
	&#039;articleid&#039; =&gt; (int) 23831,
	&#039;metaTitle&#039; =&gt; &#039;LATEST NEWS UPDATES | Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
	&#039;metaKeywords&#039; =&gt; &#039;Governance,Bureaucracy&#039;,
	&#039;metaDesc&#039; =&gt; &#039;
-Outlook



Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.


&amp;quot;Passion for serving people with special care for the marginalised...&#039;,
	&#039;disp&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;-Outlook&lt;/div&gt;&lt;p align=&quot;justify&quot;&gt;&lt;br /&gt;Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The document suggested a slew of do&#039;s and don&#039;ts for investigators also.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.&lt;/p&gt;&#039;,
	&#039;lang&#039; =&gt; &#039;English&#039;,
	&#039;SITE_URL&#039; =&gt; &#039;https://im4change.in/&#039;,
	&#039;site_title&#039; =&gt; &#039;im4change&#039;,
	&#039;adminprix&#039; =&gt; &#039;admin&#039;
]
$article_current = object(App\Model\Entity\Article) {

	&#039;id&#039; =&gt; (int) 23831,
	&#039;title&#039; =&gt; &#039;Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
	&#039;subheading&#039; =&gt; &#039;&#039;,
	&#039;description&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;
-Outlook
&lt;/div&gt;
&lt;p align=&quot;justify&quot;&gt;
&lt;br /&gt;
Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The document suggested a slew of do&#039;s and don&#039;ts for investigators also.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.
&lt;/p&gt;&#039;,
	&#039;credit_writer&#039; =&gt; &#039;Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076&#039;,
	&#039;article_img&#039; =&gt; &#039;&#039;,
	&#039;article_img_thumb&#039; =&gt; &#039;&#039;,
	&#039;status&#039; =&gt; (int) 1,
	&#039;show_on_home&#039; =&gt; (int) 1,
	&#039;lang&#039; =&gt; &#039;EN&#039;,
	&#039;category_id&#039; =&gt; (int) 16,
	&#039;tag_keyword&#039; =&gt; &#039;&#039;,
	&#039;seo_url&#039; =&gt; &#039;have-039people-first039-approach-dopt-to-civil-servants-23998&#039;,
	&#039;meta_title&#039; =&gt; null,
	&#039;meta_keywords&#039; =&gt; null,
	&#039;meta_description&#039; =&gt; null,
	&#039;noindex&#039; =&gt; (int) 0,
	&#039;publish_date&#039; =&gt; object(Cake\I18n\FrozenDate) {},
	&#039;most_visit_section_id&#039; =&gt; null,
	&#039;article_big_img&#039; =&gt; null,
	&#039;liveid&#039; =&gt; (int) 23998,
	&#039;created&#039; =&gt; object(Cake\I18n\FrozenTime) {},
	&#039;modified&#039; =&gt; object(Cake\I18n\FrozenTime) {},
	&#039;edate&#039; =&gt; &#039;&#039;,
	&#039;tags&#039; =&gt; [
		(int) 0 =&gt; object(Cake\ORM\Entity) {},
		(int) 1 =&gt; object(Cake\ORM\Entity) {}
	],
	&#039;category&#039; =&gt; object(App\Model\Entity\Category) {},
	&#039;[new]&#039; =&gt; false,
	&#039;[accessible]&#039; =&gt; [
		&#039;*&#039; =&gt; true,
		&#039;id&#039; =&gt; false
	],
	&#039;[dirty]&#039; =&gt; [],
	&#039;[original]&#039; =&gt; [],
	&#039;[virtual]&#039; =&gt; [],
	&#039;[hasErrors]&#039; =&gt; false,
	&#039;[errors]&#039; =&gt; [],
	&#039;[invalid]&#039; =&gt; [],
	&#039;[repository]&#039; =&gt; &#039;Articles&#039;

}
$articleid = (int) 23831
$metaTitle = &#039;LATEST NEWS UPDATES | Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;
$metaKeywords = &#039;Governance,Bureaucracy&#039;
$metaDesc = &#039;
-Outlook



Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.


&amp;quot;Passion for serving people with special care for the marginalised...&#039;
$disp = &#039;&lt;div align=&quot;justify&quot;&gt;-Outlook&lt;/div&gt;&lt;p align=&quot;justify&quot;&gt;&lt;br /&gt;Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The document suggested a slew of do&#039;s and don&#039;ts for investigators also.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.&lt;/p&gt;&#039;
$lang = &#039;English&#039;
$SITE_URL = &#039;https://im4change.in/&#039;
$site_title = &#039;im4change&#039;
$adminprix = &#039;admin&#039;</pre><pre class="stack-trace">include - APP/Template/Layout/printlayout.ctp, line 8
Cake\View\View::_evaluate() - CORE/src/View/View.php, line 1413
Cake\View\View::_render() - CORE/src/View/View.php, line 1374
Cake\View\View::renderLayout() - CORE/src/View/View.php, line 927
Cake\View\View::render() - CORE/src/View/View.php, line 885
Cake\Controller\Controller::render() - CORE/src/Controller/Controller.php, line 791
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 126
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 88
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51</pre></div></pre>latest-news-updates/have-039people-first039-approach-dopt-to-civil-servants-23998.html"/>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/>
    <link href="https://im4change.in/css/control.css" rel="stylesheet" type="text/css"
          media="all"/>
    <title>LATEST NEWS UPDATES | Have &#039;People First&#039; Approach: DoPT to Civil Servants | Im4change.org</title>
    <meta name="description" content="
-Outlook



Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


&quot;Passion for serving people with special care for the marginalised..."/>
    <script src="https://im4change.in/js/jquery-1.10.2.js"></script>
    <script type="text/javascript" src="https://im4change.in/js/jquery-migrate.min.js"></script>
    <script language="javascript" type="text/javascript">

        $(document).ready(function () {
            var img = $("img")[0]; // Get my img elem
            var pic_real_width, pic_real_height;
            $("<img/>") // Make in memory copy of image to avoid css issues
                .attr("src", $(img).attr("src"))
                .load(function () {
                    pic_real_width = this.width;   // Note: $(this).width() will not
                    pic_real_height = this.height; // work for in memory images.
                });
        });
    </script>
    <style type="text/css">
        @media screen {
            div.divFooter {
                display: block;
            }
        }

        @media print {
            .printbutton {
                display: none !important;
            }
        }
    </style>
</head>
<body>
<table cellpadding="0" cellspacing="0" border="0" width="98%" align="center">
    <tr>
        <td class="top_bg">
            <div class="divFooter">
                <img src="https://im4change.in/images/logo1.jpg" height="59" border="0"
                     alt="Resource centre on India's rural distress" style="padding-top:14px;"/>
            </div>

        </td>
    </tr>
    <tr>
        <td id="topspace">&nbsp;</td>
    </tr>

    <tr id="topspace">
        <td>&nbsp;</td>
    </tr>
    <tr>
        <td height="50" style="border-bottom:1px solid #000; padding-top:10px;" class="printbutton">
            <form><input type="button" value=" Print this page "
                         onclick="window.print();return false;"/></form>
        </td>
    </tr>

    <tr>
        <td width="100%">
            <h1 class="news_headlines" style="font-style:normal">
                <strong>Have &#039;People First&#039; Approach: DoPT to Civil Servants</strong></h1>
        </td>
    </tr>
    <tr>
        <td width="100%" style="font-family:Arial, 'Segoe Script', 'Segoe UI', sans-serif, serif"><font size="3">
                <div align="justify">-Outlook</div><p align="justify"><br />Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.</p><p align="justify">&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).</p><p align="justify">The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.</p><p align="justify">It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.</p><p align="justify">&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).</p><p align="justify">It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.</p><p align="justify">&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.</p><p align="justify">The document suggested a slew of do's and don'ts for investigators also.</p><p align="justify">&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.</p><p align="justify">The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.</p><p align="justify">The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.</p><p align="justify">The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.</p>               </font>
        </td>
    </tr>
    <tr>
        <td>&nbsp;</td>
    </tr>

    <tr>
        <td height="50" style="border-top:1px solid #000; border-bottom:1px solid #000;padding-top:10px;">
            <form><input type="button" value=" Print this page "
                         onclick="window.print();return false;"/></form>
        </td>
    </tr>
</table></body>
</html>'

}
$maxBufferLength = (int) 8192
$file = '/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php'
$line = (int) 853
$message = 'Unable to emit headers. Headers sent in file=/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php line=853'
Cake\Http\ResponseEmitter::emit() - CORE/src/Http/ResponseEmitter.php, line 48
Cake\Http\Server::emit() - CORE/src/Http/Server.php, line 141
[main] - ROOT/webroot/index.php, line 39

Warning (2): Cannot modify header information - headers already sent by (output started at /home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php:853) [CORE/src/Http/ResponseEmitter.php, line 148]
Code Context
            $response->getStatusCode(),

            ($reasonPhrase ? ' ' . $reasonPhrase : '')

        ));
$response = object(Cake\Http\Response) {

	'status' => (int) 200,
	'contentType' => 'text/html',
	'headers' => [
		'Content-Type' => [
			[maximum depth reached]
		]
	],
	'file' => null,
	'fileRange' => [],
	'cookies' => object(Cake\Http\Cookie\CookieCollection) {},
	'cacheDirectives' => [],
	'body' => '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
        "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
    <link rel="canonical" href="https://im4change.in/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-trace').style.display = (document.getElementById('cakeErr6804f42c7179c-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined variable: urlPrefix [<b>APP/Template/Layout/printlayout.ctp</b>, line <b>8</b>]<div id="cakeErr6804f42c7179c-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-code').style.display = (document.getElementById('cakeErr6804f42c7179c-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-context').style.display = (document.getElementById('cakeErr6804f42c7179c-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr6804f42c7179c-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700">&lt;</span><span style="color: #0000BB">head</span><span style="color: #007700">&gt;
</span></span></code>
<span class="code-highlight"><code><span style="color: #000000">&nbsp;&nbsp;&nbsp;&nbsp;&lt;link&nbsp;rel="canonical"&nbsp;href="<span style="color: #0000BB">&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">Configure</span><span style="color: #007700">::</span><span style="color: #0000BB">read</span><span style="color: #007700">(</span><span style="color: #DD0000">'SITE_URL'</span><span style="color: #007700">);&nbsp;</span><span style="color: #0000BB">?&gt;&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$urlPrefix</span><span style="color: #007700">;</span><span style="color: #0000BB">?&gt;&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$article_current</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">category</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">slug</span><span style="color: #007700">;&nbsp;</span><span style="color: #0000BB">?&gt;</span>/<span style="color: #0000BB">&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$article_current</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">seo_url</span><span style="color: #007700">;&nbsp;</span><span style="color: #0000BB">?&gt;</span>.html"/&gt;
</span></code></span>
<code><span style="color: #000000"><span style="color: #0000BB">&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="color: #007700">&lt;</span><span style="color: #0000BB">meta&nbsp;http</span><span style="color: #007700">-</span><span style="color: #0000BB">equiv</span><span style="color: #007700">=</span><span style="color: #DD0000">"Content-Type"&nbsp;</span><span style="color: #0000BB">content</span><span style="color: #007700">=</span><span style="color: #DD0000">"text/html;&nbsp;charset=utf-8"</span><span style="color: #007700">/&gt;
</span></span></code></pre><pre id="cakeErr6804f42c7179c-context" class="cake-context" style="display: none;">$viewFile = &#039;/home/brlfuser/public_html/src/Template/Layout/printlayout.ctp&#039;
$dataForView = [
	&#039;article_current&#039; =&gt; object(App\Model\Entity\Article) {

		&#039;id&#039; =&gt; (int) 23831,
		&#039;title&#039; =&gt; &#039;Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
		&#039;subheading&#039; =&gt; &#039;&#039;,
		&#039;description&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;
-Outlook
&lt;/div&gt;
&lt;p align=&quot;justify&quot;&gt;
&lt;br /&gt;
Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The document suggested a slew of do&#039;s and don&#039;ts for investigators also.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.
&lt;/p&gt;&#039;,
		&#039;credit_writer&#039; =&gt; &#039;Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076&#039;,
		&#039;article_img&#039; =&gt; &#039;&#039;,
		&#039;article_img_thumb&#039; =&gt; &#039;&#039;,
		&#039;status&#039; =&gt; (int) 1,
		&#039;show_on_home&#039; =&gt; (int) 1,
		&#039;lang&#039; =&gt; &#039;EN&#039;,
		&#039;category_id&#039; =&gt; (int) 16,
		&#039;tag_keyword&#039; =&gt; &#039;&#039;,
		&#039;seo_url&#039; =&gt; &#039;have-039people-first039-approach-dopt-to-civil-servants-23998&#039;,
		&#039;meta_title&#039; =&gt; null,
		&#039;meta_keywords&#039; =&gt; null,
		&#039;meta_description&#039; =&gt; null,
		&#039;noindex&#039; =&gt; (int) 0,
		&#039;publish_date&#039; =&gt; object(Cake\I18n\FrozenDate) {},
		&#039;most_visit_section_id&#039; =&gt; null,
		&#039;article_big_img&#039; =&gt; null,
		&#039;liveid&#039; =&gt; (int) 23998,
		&#039;created&#039; =&gt; object(Cake\I18n\FrozenTime) {},
		&#039;modified&#039; =&gt; object(Cake\I18n\FrozenTime) {},
		&#039;edate&#039; =&gt; &#039;&#039;,
		&#039;tags&#039; =&gt; [
			[maximum depth reached]
		],
		&#039;category&#039; =&gt; object(App\Model\Entity\Category) {},
		&#039;[new]&#039; =&gt; false,
		&#039;[accessible]&#039; =&gt; [
			[maximum depth reached]
		],
		&#039;[dirty]&#039; =&gt; [[maximum depth reached]],
		&#039;[original]&#039; =&gt; [[maximum depth reached]],
		&#039;[virtual]&#039; =&gt; [[maximum depth reached]],
		&#039;[hasErrors]&#039; =&gt; false,
		&#039;[errors]&#039; =&gt; [[maximum depth reached]],
		&#039;[invalid]&#039; =&gt; [[maximum depth reached]],
		&#039;[repository]&#039; =&gt; &#039;Articles&#039;
	
	},
	&#039;articleid&#039; =&gt; (int) 23831,
	&#039;metaTitle&#039; =&gt; &#039;LATEST NEWS UPDATES | Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
	&#039;metaKeywords&#039; =&gt; &#039;Governance,Bureaucracy&#039;,
	&#039;metaDesc&#039; =&gt; &#039;
-Outlook



Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.


&amp;quot;Passion for serving people with special care for the marginalised...&#039;,
	&#039;disp&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;-Outlook&lt;/div&gt;&lt;p align=&quot;justify&quot;&gt;&lt;br /&gt;Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The document suggested a slew of do&#039;s and don&#039;ts for investigators also.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.&lt;/p&gt;&#039;,
	&#039;lang&#039; =&gt; &#039;English&#039;,
	&#039;SITE_URL&#039; =&gt; &#039;https://im4change.in/&#039;,
	&#039;site_title&#039; =&gt; &#039;im4change&#039;,
	&#039;adminprix&#039; =&gt; &#039;admin&#039;
]
$article_current = object(App\Model\Entity\Article) {

	&#039;id&#039; =&gt; (int) 23831,
	&#039;title&#039; =&gt; &#039;Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
	&#039;subheading&#039; =&gt; &#039;&#039;,
	&#039;description&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;
-Outlook
&lt;/div&gt;
&lt;p align=&quot;justify&quot;&gt;
&lt;br /&gt;
Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The document suggested a slew of do&#039;s and don&#039;ts for investigators also.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.
&lt;/p&gt;&#039;,
	&#039;credit_writer&#039; =&gt; &#039;Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076&#039;,
	&#039;article_img&#039; =&gt; &#039;&#039;,
	&#039;article_img_thumb&#039; =&gt; &#039;&#039;,
	&#039;status&#039; =&gt; (int) 1,
	&#039;show_on_home&#039; =&gt; (int) 1,
	&#039;lang&#039; =&gt; &#039;EN&#039;,
	&#039;category_id&#039; =&gt; (int) 16,
	&#039;tag_keyword&#039; =&gt; &#039;&#039;,
	&#039;seo_url&#039; =&gt; &#039;have-039people-first039-approach-dopt-to-civil-servants-23998&#039;,
	&#039;meta_title&#039; =&gt; null,
	&#039;meta_keywords&#039; =&gt; null,
	&#039;meta_description&#039; =&gt; null,
	&#039;noindex&#039; =&gt; (int) 0,
	&#039;publish_date&#039; =&gt; object(Cake\I18n\FrozenDate) {},
	&#039;most_visit_section_id&#039; =&gt; null,
	&#039;article_big_img&#039; =&gt; null,
	&#039;liveid&#039; =&gt; (int) 23998,
	&#039;created&#039; =&gt; object(Cake\I18n\FrozenTime) {},
	&#039;modified&#039; =&gt; object(Cake\I18n\FrozenTime) {},
	&#039;edate&#039; =&gt; &#039;&#039;,
	&#039;tags&#039; =&gt; [
		(int) 0 =&gt; object(Cake\ORM\Entity) {},
		(int) 1 =&gt; object(Cake\ORM\Entity) {}
	],
	&#039;category&#039; =&gt; object(App\Model\Entity\Category) {},
	&#039;[new]&#039; =&gt; false,
	&#039;[accessible]&#039; =&gt; [
		&#039;*&#039; =&gt; true,
		&#039;id&#039; =&gt; false
	],
	&#039;[dirty]&#039; =&gt; [],
	&#039;[original]&#039; =&gt; [],
	&#039;[virtual]&#039; =&gt; [],
	&#039;[hasErrors]&#039; =&gt; false,
	&#039;[errors]&#039; =&gt; [],
	&#039;[invalid]&#039; =&gt; [],
	&#039;[repository]&#039; =&gt; &#039;Articles&#039;

}
$articleid = (int) 23831
$metaTitle = &#039;LATEST NEWS UPDATES | Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;
$metaKeywords = &#039;Governance,Bureaucracy&#039;
$metaDesc = &#039;
-Outlook



Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.


&amp;quot;Passion for serving people with special care for the marginalised...&#039;
$disp = &#039;&lt;div align=&quot;justify&quot;&gt;-Outlook&lt;/div&gt;&lt;p align=&quot;justify&quot;&gt;&lt;br /&gt;Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The document suggested a slew of do&#039;s and don&#039;ts for investigators also.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.&lt;/p&gt;&#039;
$lang = &#039;English&#039;
$SITE_URL = &#039;https://im4change.in/&#039;
$site_title = &#039;im4change&#039;
$adminprix = &#039;admin&#039;</pre><pre class="stack-trace">include - APP/Template/Layout/printlayout.ctp, line 8
Cake\View\View::_evaluate() - CORE/src/View/View.php, line 1413
Cake\View\View::_render() - CORE/src/View/View.php, line 1374
Cake\View\View::renderLayout() - CORE/src/View/View.php, line 927
Cake\View\View::render() - CORE/src/View/View.php, line 885
Cake\Controller\Controller::render() - CORE/src/Controller/Controller.php, line 791
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 126
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 88
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51</pre></div></pre>latest-news-updates/have-039people-first039-approach-dopt-to-civil-servants-23998.html"/>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/>
    <link href="https://im4change.in/css/control.css" rel="stylesheet" type="text/css"
          media="all"/>
    <title>LATEST NEWS UPDATES | Have &#039;People First&#039; Approach: DoPT to Civil Servants | Im4change.org</title>
    <meta name="description" content="
-Outlook



Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


&quot;Passion for serving people with special care for the marginalised..."/>
    <script src="https://im4change.in/js/jquery-1.10.2.js"></script>
    <script type="text/javascript" src="https://im4change.in/js/jquery-migrate.min.js"></script>
    <script language="javascript" type="text/javascript">

        $(document).ready(function () {
            var img = $("img")[0]; // Get my img elem
            var pic_real_width, pic_real_height;
            $("<img/>") // Make in memory copy of image to avoid css issues
                .attr("src", $(img).attr("src"))
                .load(function () {
                    pic_real_width = this.width;   // Note: $(this).width() will not
                    pic_real_height = this.height; // work for in memory images.
                });
        });
    </script>
    <style type="text/css">
        @media screen {
            div.divFooter {
                display: block;
            }
        }

        @media print {
            .printbutton {
                display: none !important;
            }
        }
    </style>
</head>
<body>
<table cellpadding="0" cellspacing="0" border="0" width="98%" align="center">
    <tr>
        <td class="top_bg">
            <div class="divFooter">
                <img src="https://im4change.in/images/logo1.jpg" height="59" border="0"
                     alt="Resource centre on India's rural distress" style="padding-top:14px;"/>
            </div>

        </td>
    </tr>
    <tr>
        <td id="topspace">&nbsp;</td>
    </tr>

    <tr id="topspace">
        <td>&nbsp;</td>
    </tr>
    <tr>
        <td height="50" style="border-bottom:1px solid #000; padding-top:10px;" class="printbutton">
            <form><input type="button" value=" Print this page "
                         onclick="window.print();return false;"/></form>
        </td>
    </tr>

    <tr>
        <td width="100%">
            <h1 class="news_headlines" style="font-style:normal">
                <strong>Have &#039;People First&#039; Approach: DoPT to Civil Servants</strong></h1>
        </td>
    </tr>
    <tr>
        <td width="100%" style="font-family:Arial, 'Segoe Script', 'Segoe UI', sans-serif, serif"><font size="3">
                <div align="justify">-Outlook</div><p align="justify"><br />Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.</p><p align="justify">&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).</p><p align="justify">The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.</p><p align="justify">It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.</p><p align="justify">&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).</p><p align="justify">It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.</p><p align="justify">&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.</p><p align="justify">The document suggested a slew of do's and don'ts for investigators also.</p><p align="justify">&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.</p><p align="justify">The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.</p><p align="justify">The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.</p><p align="justify">The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.</p>               </font>
        </td>
    </tr>
    <tr>
        <td>&nbsp;</td>
    </tr>

    <tr>
        <td height="50" style="border-top:1px solid #000; border-bottom:1px solid #000;padding-top:10px;">
            <form><input type="button" value=" Print this page "
                         onclick="window.print();return false;"/></form>
        </td>
    </tr>
</table></body>
</html>'

}
$reasonPhrase = 'OK'
header - [internal], line ??
Cake\Http\ResponseEmitter::emitStatusLine() - CORE/src/Http/ResponseEmitter.php, line 148
Cake\Http\ResponseEmitter::emit() - CORE/src/Http/ResponseEmitter.php, line 54
Cake\Http\Server::emit() - CORE/src/Http/Server.php, line 141
[main] - ROOT/webroot/index.php, line 39

Warning (2): Cannot modify header information - headers already sent by (output started at /home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php:853) [CORE/src/Http/ResponseEmitter.php, line 181]
Code Context
                    $value

                ), $first);

                $first = false;
$response = object(Cake\Http\Response) {

	'status' => (int) 200,
	'contentType' => 'text/html',
	'headers' => [
		'Content-Type' => [
			[maximum depth reached]
		]
	],
	'file' => null,
	'fileRange' => [],
	'cookies' => object(Cake\Http\Cookie\CookieCollection) {},
	'cacheDirectives' => [],
	'body' => '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
        "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
    <link rel="canonical" href="https://im4change.in/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-trace').style.display = (document.getElementById('cakeErr6804f42c7179c-trace').style.display == 'none' ? '' : 'none');"><b>Notice</b> (8)</a>: Undefined variable: urlPrefix [<b>APP/Template/Layout/printlayout.ctp</b>, line <b>8</b>]<div id="cakeErr6804f42c7179c-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-code').style.display = (document.getElementById('cakeErr6804f42c7179c-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr6804f42c7179c-context').style.display = (document.getElementById('cakeErr6804f42c7179c-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr6804f42c7179c-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700">&lt;</span><span style="color: #0000BB">head</span><span style="color: #007700">&gt;
</span></span></code>
<span class="code-highlight"><code><span style="color: #000000">&nbsp;&nbsp;&nbsp;&nbsp;&lt;link&nbsp;rel="canonical"&nbsp;href="<span style="color: #0000BB">&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">Configure</span><span style="color: #007700">::</span><span style="color: #0000BB">read</span><span style="color: #007700">(</span><span style="color: #DD0000">'SITE_URL'</span><span style="color: #007700">);&nbsp;</span><span style="color: #0000BB">?&gt;&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$urlPrefix</span><span style="color: #007700">;</span><span style="color: #0000BB">?&gt;&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$article_current</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">category</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">slug</span><span style="color: #007700">;&nbsp;</span><span style="color: #0000BB">?&gt;</span>/<span style="color: #0000BB">&lt;?php&nbsp;</span><span style="color: #007700">echo&nbsp;</span><span style="color: #0000BB">$article_current</span><span style="color: #007700">-&gt;</span><span style="color: #0000BB">seo_url</span><span style="color: #007700">;&nbsp;</span><span style="color: #0000BB">?&gt;</span>.html"/&gt;
</span></code></span>
<code><span style="color: #000000"><span style="color: #0000BB">&nbsp;&nbsp;&nbsp;&nbsp;</span><span style="color: #007700">&lt;</span><span style="color: #0000BB">meta&nbsp;http</span><span style="color: #007700">-</span><span style="color: #0000BB">equiv</span><span style="color: #007700">=</span><span style="color: #DD0000">"Content-Type"&nbsp;</span><span style="color: #0000BB">content</span><span style="color: #007700">=</span><span style="color: #DD0000">"text/html;&nbsp;charset=utf-8"</span><span style="color: #007700">/&gt;
</span></span></code></pre><pre id="cakeErr6804f42c7179c-context" class="cake-context" style="display: none;">$viewFile = &#039;/home/brlfuser/public_html/src/Template/Layout/printlayout.ctp&#039;
$dataForView = [
	&#039;article_current&#039; =&gt; object(App\Model\Entity\Article) {

		&#039;id&#039; =&gt; (int) 23831,
		&#039;title&#039; =&gt; &#039;Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
		&#039;subheading&#039; =&gt; &#039;&#039;,
		&#039;description&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;
-Outlook
&lt;/div&gt;
&lt;p align=&quot;justify&quot;&gt;
&lt;br /&gt;
Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The document suggested a slew of do&#039;s and don&#039;ts for investigators also.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.
&lt;/p&gt;&#039;,
		&#039;credit_writer&#039; =&gt; &#039;Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076&#039;,
		&#039;article_img&#039; =&gt; &#039;&#039;,
		&#039;article_img_thumb&#039; =&gt; &#039;&#039;,
		&#039;status&#039; =&gt; (int) 1,
		&#039;show_on_home&#039; =&gt; (int) 1,
		&#039;lang&#039; =&gt; &#039;EN&#039;,
		&#039;category_id&#039; =&gt; (int) 16,
		&#039;tag_keyword&#039; =&gt; &#039;&#039;,
		&#039;seo_url&#039; =&gt; &#039;have-039people-first039-approach-dopt-to-civil-servants-23998&#039;,
		&#039;meta_title&#039; =&gt; null,
		&#039;meta_keywords&#039; =&gt; null,
		&#039;meta_description&#039; =&gt; null,
		&#039;noindex&#039; =&gt; (int) 0,
		&#039;publish_date&#039; =&gt; object(Cake\I18n\FrozenDate) {},
		&#039;most_visit_section_id&#039; =&gt; null,
		&#039;article_big_img&#039; =&gt; null,
		&#039;liveid&#039; =&gt; (int) 23998,
		&#039;created&#039; =&gt; object(Cake\I18n\FrozenTime) {},
		&#039;modified&#039; =&gt; object(Cake\I18n\FrozenTime) {},
		&#039;edate&#039; =&gt; &#039;&#039;,
		&#039;tags&#039; =&gt; [
			[maximum depth reached]
		],
		&#039;category&#039; =&gt; object(App\Model\Entity\Category) {},
		&#039;[new]&#039; =&gt; false,
		&#039;[accessible]&#039; =&gt; [
			[maximum depth reached]
		],
		&#039;[dirty]&#039; =&gt; [[maximum depth reached]],
		&#039;[original]&#039; =&gt; [[maximum depth reached]],
		&#039;[virtual]&#039; =&gt; [[maximum depth reached]],
		&#039;[hasErrors]&#039; =&gt; false,
		&#039;[errors]&#039; =&gt; [[maximum depth reached]],
		&#039;[invalid]&#039; =&gt; [[maximum depth reached]],
		&#039;[repository]&#039; =&gt; &#039;Articles&#039;
	
	},
	&#039;articleid&#039; =&gt; (int) 23831,
	&#039;metaTitle&#039; =&gt; &#039;LATEST NEWS UPDATES | Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
	&#039;metaKeywords&#039; =&gt; &#039;Governance,Bureaucracy&#039;,
	&#039;metaDesc&#039; =&gt; &#039;
-Outlook



Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.


&amp;quot;Passion for serving people with special care for the marginalised...&#039;,
	&#039;disp&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;-Outlook&lt;/div&gt;&lt;p align=&quot;justify&quot;&gt;&lt;br /&gt;Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The document suggested a slew of do&#039;s and don&#039;ts for investigators also.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.&lt;/p&gt;&#039;,
	&#039;lang&#039; =&gt; &#039;English&#039;,
	&#039;SITE_URL&#039; =&gt; &#039;https://im4change.in/&#039;,
	&#039;site_title&#039; =&gt; &#039;im4change&#039;,
	&#039;adminprix&#039; =&gt; &#039;admin&#039;
]
$article_current = object(App\Model\Entity\Article) {

	&#039;id&#039; =&gt; (int) 23831,
	&#039;title&#039; =&gt; &#039;Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;,
	&#039;subheading&#039; =&gt; &#039;&#039;,
	&#039;description&#039; =&gt; &#039;&lt;div align=&quot;justify&quot;&gt;
-Outlook
&lt;/div&gt;
&lt;p align=&quot;justify&quot;&gt;
&lt;br /&gt;
Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The document suggested a slew of do&#039;s and don&#039;ts for investigators also.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.
&lt;/p&gt;
&lt;p align=&quot;justify&quot;&gt;
The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.
&lt;/p&gt;&#039;,
	&#039;credit_writer&#039; =&gt; &#039;Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076&#039;,
	&#039;article_img&#039; =&gt; &#039;&#039;,
	&#039;article_img_thumb&#039; =&gt; &#039;&#039;,
	&#039;status&#039; =&gt; (int) 1,
	&#039;show_on_home&#039; =&gt; (int) 1,
	&#039;lang&#039; =&gt; &#039;EN&#039;,
	&#039;category_id&#039; =&gt; (int) 16,
	&#039;tag_keyword&#039; =&gt; &#039;&#039;,
	&#039;seo_url&#039; =&gt; &#039;have-039people-first039-approach-dopt-to-civil-servants-23998&#039;,
	&#039;meta_title&#039; =&gt; null,
	&#039;meta_keywords&#039; =&gt; null,
	&#039;meta_description&#039; =&gt; null,
	&#039;noindex&#039; =&gt; (int) 0,
	&#039;publish_date&#039; =&gt; object(Cake\I18n\FrozenDate) {},
	&#039;most_visit_section_id&#039; =&gt; null,
	&#039;article_big_img&#039; =&gt; null,
	&#039;liveid&#039; =&gt; (int) 23998,
	&#039;created&#039; =&gt; object(Cake\I18n\FrozenTime) {},
	&#039;modified&#039; =&gt; object(Cake\I18n\FrozenTime) {},
	&#039;edate&#039; =&gt; &#039;&#039;,
	&#039;tags&#039; =&gt; [
		(int) 0 =&gt; object(Cake\ORM\Entity) {},
		(int) 1 =&gt; object(Cake\ORM\Entity) {}
	],
	&#039;category&#039; =&gt; object(App\Model\Entity\Category) {},
	&#039;[new]&#039; =&gt; false,
	&#039;[accessible]&#039; =&gt; [
		&#039;*&#039; =&gt; true,
		&#039;id&#039; =&gt; false
	],
	&#039;[dirty]&#039; =&gt; [],
	&#039;[original]&#039; =&gt; [],
	&#039;[virtual]&#039; =&gt; [],
	&#039;[hasErrors]&#039; =&gt; false,
	&#039;[errors]&#039; =&gt; [],
	&#039;[invalid]&#039; =&gt; [],
	&#039;[repository]&#039; =&gt; &#039;Articles&#039;

}
$articleid = (int) 23831
$metaTitle = &#039;LATEST NEWS UPDATES | Have &amp;#039;People First&amp;#039; Approach: DoPT to Civil Servants&#039;
$metaKeywords = &#039;Governance,Bureaucracy&#039;
$metaDesc = &#039;
-Outlook



Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.


&amp;quot;Passion for serving people with special care for the marginalised...&#039;
$disp = &#039;&lt;div align=&quot;justify&quot;&gt;-Outlook&lt;/div&gt;&lt;p align=&quot;justify&quot;&gt;&lt;br /&gt;Apparently taking a cue from AAP&#039;s policies, the government has asked the civil servants to be empathetic and adopt &amp;quot;people first&amp;quot; approach with special care for the marginalised and disadvantaged section.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&amp;quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It suggests public officials to consistently behave in an open, fair and transparent manner and honour one&#039;s commitment and work to uphold the public service values.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&amp;quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&amp;quot; it said asking the officials to have empathy while discharging their duties.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The document suggested a slew of do&#039;s and don&#039;ts for investigators also.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;&amp;quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&amp;quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The 37-page dictionary is a part of &amp;quot;Strengthening Human Resource Management of Civil Service&amp;quot; project in collaboration with UNDP.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.&lt;/p&gt;&lt;p align=&quot;justify&quot;&gt;The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.&lt;/p&gt;&#039;
$lang = &#039;English&#039;
$SITE_URL = &#039;https://im4change.in/&#039;
$site_title = &#039;im4change&#039;
$adminprix = &#039;admin&#039;</pre><pre class="stack-trace">include - APP/Template/Layout/printlayout.ctp, line 8
Cake\View\View::_evaluate() - CORE/src/View/View.php, line 1413
Cake\View\View::_render() - CORE/src/View/View.php, line 1374
Cake\View\View::renderLayout() - CORE/src/View/View.php, line 927
Cake\View\View::render() - CORE/src/View/View.php, line 885
Cake\Controller\Controller::render() - CORE/src/Controller/Controller.php, line 791
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 126
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 88
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51</pre></div></pre>latest-news-updates/have-039people-first039-approach-dopt-to-civil-servants-23998.html"/>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/>
    <link href="https://im4change.in/css/control.css" rel="stylesheet" type="text/css"
          media="all"/>
    <title>LATEST NEWS UPDATES | Have &#039;People First&#039; Approach: DoPT to Civil Servants | Im4change.org</title>
    <meta name="description" content="
-Outlook



Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


&quot;Passion for serving people with special care for the marginalised..."/>
    <script src="https://im4change.in/js/jquery-1.10.2.js"></script>
    <script type="text/javascript" src="https://im4change.in/js/jquery-migrate.min.js"></script>
    <script language="javascript" type="text/javascript">

        $(document).ready(function () {
            var img = $("img")[0]; // Get my img elem
            var pic_real_width, pic_real_height;
            $("<img/>") // Make in memory copy of image to avoid css issues
                .attr("src", $(img).attr("src"))
                .load(function () {
                    pic_real_width = this.width;   // Note: $(this).width() will not
                    pic_real_height = this.height; // work for in memory images.
                });
        });
    </script>
    <style type="text/css">
        @media screen {
            div.divFooter {
                display: block;
            }
        }

        @media print {
            .printbutton {
                display: none !important;
            }
        }
    </style>
</head>
<body>
<table cellpadding="0" cellspacing="0" border="0" width="98%" align="center">
    <tr>
        <td class="top_bg">
            <div class="divFooter">
                <img src="https://im4change.in/images/logo1.jpg" height="59" border="0"
                     alt="Resource centre on India's rural distress" style="padding-top:14px;"/>
            </div>

        </td>
    </tr>
    <tr>
        <td id="topspace">&nbsp;</td>
    </tr>

    <tr id="topspace">
        <td>&nbsp;</td>
    </tr>
    <tr>
        <td height="50" style="border-bottom:1px solid #000; padding-top:10px;" class="printbutton">
            <form><input type="button" value=" Print this page "
                         onclick="window.print();return false;"/></form>
        </td>
    </tr>

    <tr>
        <td width="100%">
            <h1 class="news_headlines" style="font-style:normal">
                <strong>Have &#039;People First&#039; Approach: DoPT to Civil Servants</strong></h1>
        </td>
    </tr>
    <tr>
        <td width="100%" style="font-family:Arial, 'Segoe Script', 'Segoe UI', sans-serif, serif"><font size="3">
                <div align="justify">-Outlook</div><p align="justify"><br />Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.</p><p align="justify">&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).</p><p align="justify">The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.</p><p align="justify">It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.</p><p align="justify">&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).</p><p align="justify">It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.</p><p align="justify">&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.</p><p align="justify">The document suggested a slew of do's and don'ts for investigators also.</p><p align="justify">&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.</p><p align="justify">The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.</p><p align="justify">The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.</p><p align="justify">The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.</p>               </font>
        </td>
    </tr>
    <tr>
        <td>&nbsp;</td>
    </tr>

    <tr>
        <td height="50" style="border-top:1px solid #000; border-bottom:1px solid #000;padding-top:10px;">
            <form><input type="button" value=" Print this page "
                         onclick="window.print();return false;"/></form>
        </td>
    </tr>
</table></body>
</html>'

}
$cookies = []
$values = [
	(int) 0 => 'text/html; charset=UTF-8'
]
$name = 'Content-Type'
$first = true
$value = 'text/html; charset=UTF-8'
header - [internal], line ??
Cake\Http\ResponseEmitter::emitHeaders() - CORE/src/Http/ResponseEmitter.php, line 181
Cake\Http\ResponseEmitter::emit() - CORE/src/Http/ResponseEmitter.php, line 55
Cake\Http\Server::emit() - CORE/src/Http/Server.php, line 141
[main] - ROOT/webroot/index.php, line 39

<head>

    <link rel="canonical" href="<?php echo Configure::read('SITE_URL'); ?><?php echo $urlPrefix;?><?php echo $article_current->category->slug; ?>/<?php echo $article_current->seo_url; ?>.html"/>

    <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/>

$viewFile = '/home/brlfuser/public_html/src/Template/Layout/printlayout.ctp'
$dataForView = [
	'article_current' => object(App\Model\Entity\Article) {

		'id' => (int) 23831,
		'title' => 'Have 'People First' Approach: DoPT to Civil Servants',
		'subheading' => '',
		'description' => '<div align="justify">
-Outlook
</div>
<p align="justify">
<br />
Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.
</p>
<p align="justify">
&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).
</p>
<p align="justify">
The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.
</p>
<p align="justify">
It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.
</p>
<p align="justify">
&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).
</p>
<p align="justify">
It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.
</p>
<p align="justify">
&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.
</p>
<p align="justify">
The document suggested a slew of do's and don'ts for investigators also.
</p>
<p align="justify">
&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.
</p>
<p align="justify">
The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.
</p>
<p align="justify">
The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.
</p>
<p align="justify">
The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.
</p>',
		'credit_writer' => 'Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076',
		'article_img' => '',
		'article_img_thumb' => '',
		'status' => (int) 1,
		'show_on_home' => (int) 1,
		'lang' => 'EN',
		'category_id' => (int) 16,
		'tag_keyword' => '',
		'seo_url' => 'have-039people-first039-approach-dopt-to-civil-servants-23998',
		'meta_title' => null,
		'meta_keywords' => null,
		'meta_description' => null,
		'noindex' => (int) 0,
		'publish_date' => object(Cake\I18n\FrozenDate) {},
		'most_visit_section_id' => null,
		'article_big_img' => null,
		'liveid' => (int) 23998,
		'created' => object(Cake\I18n\FrozenTime) {},
		'modified' => object(Cake\I18n\FrozenTime) {},
		'edate' => '',
		'tags' => [
			[maximum depth reached]
		],
		'category' => object(App\Model\Entity\Category) {},
		'[new]' => false,
		'[accessible]' => [
			[maximum depth reached]
		],
		'[dirty]' => [[maximum depth reached]],
		'[original]' => [[maximum depth reached]],
		'[virtual]' => [[maximum depth reached]],
		'[hasErrors]' => false,
		'[errors]' => [[maximum depth reached]],
		'[invalid]' => [[maximum depth reached]],
		'[repository]' => 'Articles'
	
	},
	'articleid' => (int) 23831,
	'metaTitle' => 'LATEST NEWS UPDATES | Have &#039;People First&#039; Approach: DoPT to Civil Servants',
	'metaKeywords' => 'Governance,Bureaucracy',
	'metaDesc' => '
-Outlook



Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


&quot;Passion for serving people with special care for the marginalised...',
	'disp' => '<div align="justify">-Outlook</div><p align="justify"><br />Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.</p><p align="justify">&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).</p><p align="justify">The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.</p><p align="justify">It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.</p><p align="justify">&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).</p><p align="justify">It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.</p><p align="justify">&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.</p><p align="justify">The document suggested a slew of do's and don'ts for investigators also.</p><p align="justify">&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.</p><p align="justify">The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.</p><p align="justify">The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.</p><p align="justify">The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.</p>',
	'lang' => 'English',
	'SITE_URL' => 'https://im4change.in/',
	'site_title' => 'im4change',
	'adminprix' => 'admin'
]
$article_current = object(App\Model\Entity\Article) {

	'id' => (int) 23831,
	'title' => 'Have &#039;People First&#039; Approach: DoPT to Civil Servants',
	'subheading' => '',
	'description' => '<div align="justify">
-Outlook
</div>
<p align="justify">
<br />
Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.
</p>
<p align="justify">
&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).
</p>
<p align="justify">
The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.
</p>
<p align="justify">
It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.
</p>
<p align="justify">
&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).
</p>
<p align="justify">
It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.
</p>
<p align="justify">
&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.
</p>
<p align="justify">
The document suggested a slew of do's and don'ts for investigators also.
</p>
<p align="justify">
&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.
</p>
<p align="justify">
The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.
</p>
<p align="justify">
The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.
</p>
<p align="justify">
The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.
</p>',
	'credit_writer' => 'Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076',
	'article_img' => '',
	'article_img_thumb' => '',
	'status' => (int) 1,
	'show_on_home' => (int) 1,
	'lang' => 'EN',
	'category_id' => (int) 16,
	'tag_keyword' => '',
	'seo_url' => 'have-039people-first039-approach-dopt-to-civil-servants-23998',
	'meta_title' => null,
	'meta_keywords' => null,
	'meta_description' => null,
	'noindex' => (int) 0,
	'publish_date' => object(Cake\I18n\FrozenDate) {},
	'most_visit_section_id' => null,
	'article_big_img' => null,
	'liveid' => (int) 23998,
	'created' => object(Cake\I18n\FrozenTime) {},
	'modified' => object(Cake\I18n\FrozenTime) {},
	'edate' => '',
	'tags' => [
		(int) 0 => object(Cake\ORM\Entity) {},
		(int) 1 => object(Cake\ORM\Entity) {}
	],
	'category' => object(App\Model\Entity\Category) {},
	'[new]' => false,
	'[accessible]' => [
		'*' => true,
		'id' => false
	],
	'[dirty]' => [],
	'[original]' => [],
	'[virtual]' => [],
	'[hasErrors]' => false,
	'[errors]' => [],
	'[invalid]' => [],
	'[repository]' => 'Articles'

}
$articleid = (int) 23831
$metaTitle = 'LATEST NEWS UPDATES | Have &#039;People First&#039; Approach: DoPT to Civil Servants'
$metaKeywords = 'Governance,Bureaucracy'
$metaDesc = '
-Outlook



Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


&quot;Passion for serving people with special care for the marginalised...'
$disp = '<div align="justify">-Outlook</div><p align="justify"><br />Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.</p><p align="justify">&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).</p><p align="justify">The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.</p><p align="justify">It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.</p><p align="justify">&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).</p><p align="justify">It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.</p><p align="justify">&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.</p><p align="justify">The document suggested a slew of do's and don'ts for investigators also.</p><p align="justify">&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.</p><p align="justify">The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.</p><p align="justify">The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.</p><p align="justify">The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.</p>'
$lang = 'English'
$SITE_URL = 'https://im4change.in/'
$site_title = 'im4change'
$adminprix = 'admin'

include - APP/Template/Layout/printlayout.ctp, line 8
Cake\View\View::_evaluate() - CORE/src/View/View.php, line 1413
Cake\View\View::_render() - CORE/src/View/View.php, line 1374
Cake\View\View::renderLayout() - CORE/src/View/View.php, line 927
Cake\View\View::render() - CORE/src/View/View.php, line 885
Cake\Controller\Controller::render() - CORE/src/Controller/Controller.php, line 791
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 126
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 88
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51

Have 'People First' Approach: DoPT to Civil Servants

-Outlook Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt "people first" approach with special care for the marginalised and disadvantaged section. "Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services," said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT). The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration. It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values. "Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly," said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP). It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views. "Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit," it said asking the officials to have empathy while discharging their duties. The document suggested a slew of do's and don'ts for investigators also. "Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions," it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work. The 37-page dictionary is a part of "Strengthening Human Resource Management of Civil Service" project in collaboration with UNDP. The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable. The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.