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Resource centre on India's rural distress
 
 

Obtaining RTI info from NMC a tough job

-The Times of India

 

Despite stringent directives from the central and state government to make it easy for applicants to obtain information under Right to Information Act (RTI) Act, officials in many Nagpur Municipal Corporation (NMC) office continue to take applications lightly. Dilly-dally tactics and indifferent treatment to applicants is described as natural in NMC.

The two most common problems being created by officials are refusal to accept applications by directing applicants to other officials, and giving incomplete information. Besides, officials pay least interest towards the applicants and do not follow time period as prescribed in the RTI Act.

RTI activist Avinash Prabhune told TOI officials do so purposely, to discourage applicants. "I have faced numerous problems while obtaining information under RTI Act. The officials have to provide information within 30 days or give appropriate reasons. This never happens, most of the times. Even the reply to the application is not sent within given time. Besides, information provided is many a times not at all related to what we demand. I have got good experience of these problems at many government institutions like Central Railway, Mahatransco and other too," he said.

Even the media has had to face such indifferent attitude from officials at NMC towards RTI applicants. This correspondent filed an application under RTI Act with NMC's general administration department (GAD) on October 25, 2011. The official concerned at GAD sent letters to eight departments, directing them to provide information at their level.

Officials from six departments have replied that the query was not related to their department. The information was made available from one of the two remaining departments, but that too just photo copies of official documents. Many of the officials do not know that reply also has to be given in written, or in yes or no format.

There was no reply within the 30 days from the remaining department, which was Mangalwari Zone. The office later called up the correspondent, to come and collect the information. Asked about the lack of replies via letter, deputy engineer VW Gabhane said it was routine practice to inform applicants on phone. "NMC has not given us any training to make us aware about the process," said the officer.

Additional deputy municipal commissioner (GAD) Sanjay Nipane that NMC has conducted camps to train officials. "There might be some negligence from one or two officials, but no major complaints have come forward even though there are large number of departments at NMC," he said.