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Resource centre on India's rural distress
 
 

Poor wages, punishing hours, and lack of labour rights make food delivery a thankless gig -Serish Nanisetti

-The Hindu

Gig work is commonly described as the ‘future’ of employment, but its exploitation of delivery riders reveals a dark underbelly of low wages and no rights

Receive order. Pick up food. Reach customer location. Deliver. Get 35 per batch and 20 per order. This was the daily drill for 20-something Varadarajan, a food delivery executive in April 2018, when he started working in Chennai. For each order, the distance was under 4 km, and if he made 20 deliveries, he was promised an additional 80. Then he noticed something. He rarely got to do 20 deliveries, which meant he never got that extra 80 bonus.

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