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Post-pandemic Exploitation of Food Delivery Workers, and the Legal Reforms Needed -Nilabhra Bhattacharya

-Newsclick.in

Why are gig workers not recognised by three of the four recently passed labour codes?

Shedding light on the problems that food delivery app workers have been facing in the post-pandemic period in India, NILABHRA BHATTACHARYA advocates for gig workers’ recognition under all the labour codes that were passed by the Parliament in 2019 and 2020 to provide them minimum labour protections and rights.

RECENTLY, the food delivery apps Swiggy and Zomato have come under severe criticism over social media over the plight of food delivery workers. It has been alleged that these workers are not only severely underpaid, but are also not getting the minimum job security that they rightfully deserve.

The crisis that the COVID-19 pandemic unfolded has majorly impacted the informal workforce in India and gig workers, especially food delivery workers, have not been left unaffected. While the pandemic has no doubt adversely affected these companies, but on scrutiny, it has been revealed that some of the adverse actions against workers were planned before the pandemic, as claimed by former and current Swiggy and Zomato food delivery workers.

Under the ambit of labour laws, employees of a company are to be provided with some basic protections like minimum wage pay and occupational safety, but Swiggy and Zomato have attempted to bypass this by choosing not to address their workers as employees but as “partners” so as to avoid providing them these labour benefits.

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