Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 150
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
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 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
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deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
App\Controller\ArtileDetailController::index() - APP/Controller/ArtileDetailController.php, line 150
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Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
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Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 151
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
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 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
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deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
App\Controller\ArtileDetailController::index() - APP/Controller/ArtileDetailController.php, line 151
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 610
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 120
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 97
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Warning (512): Unable to emit headers. Headers sent in file=/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php line=853 [CORE/src/Http/ResponseEmitter.php, line 48]
Code Context
            if (Configure::read('debug')) {

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        LATEST NEWS UPDATES | 8 ‘worst’ Indian government websites-Ishan Bhatkoti    </title>
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Indian government is very actively working towards e-governance and the citizens with access to internet-enabled computers and smartphones too look forward to an easier life. After all, who doesn't like to use the online option provided by..."/>
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                            <div style="text-align: justify">-The Times of India</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Indian government is very actively working towards e-governance and the citizens with access to internet-enabled computers and smartphones too look forward to an easier life. After all, who doesn't like to use the online option provided by almost all the organizations and save time by avoiding the long queues at different utilities and departments.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">However, the biggest irony is that many government or PSU websites that offer online solutions for public or enterprises are more of an online headache for them. Some of these have navigational issues, others are updated only once in few months, while many others have serious design or usability flaws.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Here are some of government websites that vie for the top honours in 'unfriendliness' and are bound to irk you:</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>IRCTC</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">IRCTC or Indian Railway Catering and Tourism Corporation has been claimed by many as one of the best government websites but all that glitters is not gold. Even though the booking time under Tatkal quota has been reduced to 24-hours, but logging in the IRCTC website during the early morning hours is simply next to impossible.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">What is worse, it has been so for a long time without being addressed. A site that should be optimised for all type of internet connections, including the slower ones, isn't so. Hence, you will find a lot of issues in opening the site and being able to effectively search and/or book and cancel a ticket quite an ordeal.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">The site is quite content heavy. In fact, it is heavy because of the number of advertisements displayed on it. Also, it takes a lot of time to fill up the information like 'To' and 'From' information and then viewing the trains available etc and if you successfully manage to log-in and fill up the form, by then safely expect the tickets to be 'sold out'. Why not have basic pre-filled information being retained for each login?</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><strong><em>BSNL</em></strong></div><div style="text-align: justify"><br /></div><div style="text-align: justify">BSNL's website is as patchy as its cellular network. Though seemingly more regularly updated as compared to other Sarkari websites, BSNL's website is a labyrinth in itself. The content on the website is badly sorted and the developers have left it for the visitors to sift through the information useful to them.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">In case you are looking for broadband plans, then be prepared for this: A journey through multiple tabs, jargons and convoluted information that might leave you pulling you hair than enlightening you about BSNL's over-priced plans. If you click on Home BB Plans, a pop-up will open with BSNL assuming all Indians live in Maharashtra!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Passport</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">Planning to travel abroad? Getting your passport renewed online? Then make sure your computer or your laptop and internet do not suffer any glitches. In case any tech issue happens while you are filling up your form, you have to fill all the information all over again.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">And that would be quite a journey in itself given how much of precise detail needs to be filled!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><strong><em>Agricultural Marketing Information Network</em></strong></div><div style="text-align: justify"><br /></div><div style="text-align: justify">If you have to check the daily prices for the cereals, vegetables etc, and you happen to visit the Agmarknet website, you can imagine landing in a (vegetable) soup, or may be a fish market.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">The whole website seems very disoriented and convoluted. The very first link on the extreme right is Agmarknet project which doesn't seem to be working. The critical links to latest prices and arrivals too are dysfunctional.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">As you click on 'About us' option, you are navigated to a page that has an option 'confidential reports'. On clicking this, you are again re-directed to a page showing the names of regional offices and their heads.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>MTNL</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">The state-run MTNL website gives you an impression as if you are viewing a page straight out of a website that belonged to the beginning of this millennium.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Though almost all information is available on its page, the website has navigational challenges. For example, if you are navigating through the tabs provided on the top, the drop down menu hides behind the advertisements running below and you can't see the last drop-down menu option.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Environment ministry</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">If you think environment ministry is 'idle' then it indeed is. Other than the website's homepage, the website suffers from serious update issues. The events and the press section do not seem to be updated at all.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Incidentally, the 'Events' section was last update in March 2010. So much for a caring ministry that prides itself in saving India's dwindling ecology!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Department of Health and Family Welfare</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">Running under the government of India and ministry of health and family welfare, this departmental website seems to offer over 50 active links.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">But upon clicking them, you'll be redirected to a blank page on the same link with an arrow marking 'Back'. It is as 'unhealthy' as any modern-day website can get.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>NDMA</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">NDMA (National Disaster Management Authority) website is a 'disaster' in itself. The name of the website overlaps the tabs which are given below. As you move over the tabs, especially 'About us' and 'NDRF', instead of a standard cursor for hyperlink, it shows you 'I' cursor which is generally viewed while highlighting.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Immediately below it, you can see a poorly done slideshow accompanied by incomplete caption and two almost unrecognizable buttons for 'previous' and 'next'. Well that is quite a quake for the user.</div><div style="text-align: justify"><br /></div>                                                           
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    <br><a href="http://timesofindia.indiatimes.com/itslideshow/14295489.cms" class="re" target="_blank">The Times of India, June, 2012, http://timesofindia.indiatimes.com/itslideshow/14295489.cms</a><div class="clear"></div>
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    <h1 class="cat-box-title">8 ‘worst’ Indian government websites-Ishan Bhatkoti</h1>
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                            <div style="text-align: justify">-The Times of India</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Indian government is very actively working towards e-governance and the citizens with access to internet-enabled computers and smartphones too look forward to an easier life. After all, who doesn't like to use the online option provided by almost all the organizations and save time by avoiding the long queues at different utilities and departments.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">However, the biggest irony is that many government or PSU websites that offer online solutions for public or enterprises are more of an online headache for them. Some of these have navigational issues, others are updated only once in few months, while many others have serious design or usability flaws.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Here are some of government websites that vie for the top honours in 'unfriendliness' and are bound to irk you:</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>IRCTC</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">IRCTC or Indian Railway Catering and Tourism Corporation has been claimed by many as one of the best government websites but all that glitters is not gold. Even though the booking time under Tatkal quota has been reduced to 24-hours, but logging in the IRCTC website during the early morning hours is simply next to impossible.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">What is worse, it has been so for a long time without being addressed. A site that should be optimised for all type of internet connections, including the slower ones, isn't so. Hence, you will find a lot of issues in opening the site and being able to effectively search and/or book and cancel a ticket quite an ordeal.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">The site is quite content heavy. In fact, it is heavy because of the number of advertisements displayed on it. Also, it takes a lot of time to fill up the information like 'To' and 'From' information and then viewing the trains available etc and if you successfully manage to log-in and fill up the form, by then safely expect the tickets to be 'sold out'. Why not have basic pre-filled information being retained for each login?</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><strong><em>BSNL</em></strong></div><div style="text-align: justify"><br /></div><div style="text-align: justify">BSNL's website is as patchy as its cellular network. Though seemingly more regularly updated as compared to other Sarkari websites, BSNL's website is a labyrinth in itself. The content on the website is badly sorted and the developers have left it for the visitors to sift through the information useful to them.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">In case you are looking for broadband plans, then be prepared for this: A journey through multiple tabs, jargons and convoluted information that might leave you pulling you hair than enlightening you about BSNL's over-priced plans. If you click on Home BB Plans, a pop-up will open with BSNL assuming all Indians live in Maharashtra!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Passport</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">Planning to travel abroad? Getting your passport renewed online? Then make sure your computer or your laptop and internet do not suffer any glitches. In case any tech issue happens while you are filling up your form, you have to fill all the information all over again.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">And that would be quite a journey in itself given how much of precise detail needs to be filled!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><strong><em>Agricultural Marketing Information Network</em></strong></div><div style="text-align: justify"><br /></div><div style="text-align: justify">If you have to check the daily prices for the cereals, vegetables etc, and you happen to visit the Agmarknet website, you can imagine landing in a (vegetable) soup, or may be a fish market.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">The whole website seems very disoriented and convoluted. The very first link on the extreme right is Agmarknet project which doesn't seem to be working. The critical links to latest prices and arrivals too are dysfunctional.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">As you click on 'About us' option, you are navigated to a page that has an option 'confidential reports'. On clicking this, you are again re-directed to a page showing the names of regional offices and their heads.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>MTNL</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">The state-run MTNL website gives you an impression as if you are viewing a page straight out of a website that belonged to the beginning of this millennium.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Though almost all information is available on its page, the website has navigational challenges. For example, if you are navigating through the tabs provided on the top, the drop down menu hides behind the advertisements running below and you can't see the last drop-down menu option.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Environment ministry</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">If you think environment ministry is 'idle' then it indeed is. Other than the website's homepage, the website suffers from serious update issues. The events and the press section do not seem to be updated at all.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Incidentally, the 'Events' section was last update in March 2010. So much for a caring ministry that prides itself in saving India's dwindling ecology!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Department of Health and Family Welfare</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">Running under the government of India and ministry of health and family welfare, this departmental website seems to offer over 50 active links.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">But upon clicking them, you'll be redirected to a blank page on the same link with an arrow marking 'Back'. It is as 'unhealthy' as any modern-day website can get.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>NDMA</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">NDMA (National Disaster Management Authority) website is a 'disaster' in itself. The name of the website overlaps the tabs which are given below. As you move over the tabs, especially 'About us' and 'NDRF', instead of a standard cursor for hyperlink, it shows you 'I' cursor which is generally viewed while highlighting.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Immediately below it, you can see a poorly done slideshow accompanied by incomplete caption and two almost unrecognizable buttons for 'previous' and 'next'. Well that is quite a quake for the user.</div><div style="text-align: justify"><br /></div>                                                           
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    <br><a href="http://timesofindia.indiatimes.com/itslideshow/14295489.cms" class="re" target="_blank">The Times of India, June, 2012, http://timesofindia.indiatimes.com/itslideshow/14295489.cms</a><div class="clear"></div>
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        LATEST NEWS UPDATES | 8 ‘worst’ Indian government websites-Ishan Bhatkoti    </title>
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Indian government is very actively working towards e-governance and the citizens with access to internet-enabled computers and smartphones too look forward to an easier life. After all, who doesn't like to use the online option provided by..."/>
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    <h1 class="cat-box-title">8 ‘worst’ Indian government websites-Ishan Bhatkoti</h1>
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                            <div style="text-align: justify">-The Times of India</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Indian government is very actively working towards e-governance and the citizens with access to internet-enabled computers and smartphones too look forward to an easier life. After all, who doesn't like to use the online option provided by almost all the organizations and save time by avoiding the long queues at different utilities and departments.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">However, the biggest irony is that many government or PSU websites that offer online solutions for public or enterprises are more of an online headache for them. Some of these have navigational issues, others are updated only once in few months, while many others have serious design or usability flaws.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Here are some of government websites that vie for the top honours in 'unfriendliness' and are bound to irk you:</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>IRCTC</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">IRCTC or Indian Railway Catering and Tourism Corporation has been claimed by many as one of the best government websites but all that glitters is not gold. Even though the booking time under Tatkal quota has been reduced to 24-hours, but logging in the IRCTC website during the early morning hours is simply next to impossible.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">What is worse, it has been so for a long time without being addressed. A site that should be optimised for all type of internet connections, including the slower ones, isn't so. Hence, you will find a lot of issues in opening the site and being able to effectively search and/or book and cancel a ticket quite an ordeal.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">The site is quite content heavy. In fact, it is heavy because of the number of advertisements displayed on it. Also, it takes a lot of time to fill up the information like 'To' and 'From' information and then viewing the trains available etc and if you successfully manage to log-in and fill up the form, by then safely expect the tickets to be 'sold out'. Why not have basic pre-filled information being retained for each login?</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><strong><em>BSNL</em></strong></div><div style="text-align: justify"><br /></div><div style="text-align: justify">BSNL's website is as patchy as its cellular network. Though seemingly more regularly updated as compared to other Sarkari websites, BSNL's website is a labyrinth in itself. The content on the website is badly sorted and the developers have left it for the visitors to sift through the information useful to them.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">In case you are looking for broadband plans, then be prepared for this: A journey through multiple tabs, jargons and convoluted information that might leave you pulling you hair than enlightening you about BSNL's over-priced plans. If you click on Home BB Plans, a pop-up will open with BSNL assuming all Indians live in Maharashtra!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Passport</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">Planning to travel abroad? Getting your passport renewed online? Then make sure your computer or your laptop and internet do not suffer any glitches. In case any tech issue happens while you are filling up your form, you have to fill all the information all over again.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">And that would be quite a journey in itself given how much of precise detail needs to be filled!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><strong><em>Agricultural Marketing Information Network</em></strong></div><div style="text-align: justify"><br /></div><div style="text-align: justify">If you have to check the daily prices for the cereals, vegetables etc, and you happen to visit the Agmarknet website, you can imagine landing in a (vegetable) soup, or may be a fish market.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">The whole website seems very disoriented and convoluted. The very first link on the extreme right is Agmarknet project which doesn't seem to be working. The critical links to latest prices and arrivals too are dysfunctional.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">As you click on 'About us' option, you are navigated to a page that has an option 'confidential reports'. On clicking this, you are again re-directed to a page showing the names of regional offices and their heads.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>MTNL</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">The state-run MTNL website gives you an impression as if you are viewing a page straight out of a website that belonged to the beginning of this millennium.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Though almost all information is available on its page, the website has navigational challenges. For example, if you are navigating through the tabs provided on the top, the drop down menu hides behind the advertisements running below and you can't see the last drop-down menu option.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Environment ministry</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">If you think environment ministry is 'idle' then it indeed is. Other than the website's homepage, the website suffers from serious update issues. The events and the press section do not seem to be updated at all.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Incidentally, the 'Events' section was last update in March 2010. So much for a caring ministry that prides itself in saving India's dwindling ecology!</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>Department of Health and Family Welfare</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">Running under the government of India and ministry of health and family welfare, this departmental website seems to offer over 50 active links.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">But upon clicking them, you'll be redirected to a blank page on the same link with an arrow marking 'Back'. It is as 'unhealthy' as any modern-day website can get.</div><div style="text-align: justify"><br /></div><div style="text-align: justify"><em><strong>NDMA</strong></em></div><div style="text-align: justify"><br /></div><div style="text-align: justify">NDMA (National Disaster Management Authority) website is a 'disaster' in itself. The name of the website overlaps the tabs which are given below. As you move over the tabs, especially 'About us' and 'NDRF', instead of a standard cursor for hyperlink, it shows you 'I' cursor which is generally viewed while highlighting.&nbsp;</div><div style="text-align: justify"><br /></div><div style="text-align: justify">Immediately below it, you can see a poorly done slideshow accompanied by incomplete caption and two almost unrecognizable buttons for 'previous' and 'next'. Well that is quite a quake for the user.</div><div style="text-align: justify"><br /></div>                                                           
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    <br><a href="http://timesofindia.indiatimes.com/itslideshow/14295489.cms" class="re" target="_blank">The Times of India, June, 2012, http://timesofindia.indiatimes.com/itslideshow/14295489.cms</a><div class="clear"></div>
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Home हिन्दी

8 ‘worst’ Indian government websites-Ishan Bhatkoti

Published on Jun 21, 2012   Modified on Jun 21, 2012

-The Times of India Indian government is very actively working towards e-governance and the citizens with access to internet-enabled computers and smartphones too look forward to an easier life. After all, who doesn't like to use the online option provided by almost all the organizations and save time by avoiding the long queues at different utilities and departments.  However, the biggest irony is that many government or PSU websites that offer online solutions for public or enterprises are more of an online headache for them. Some of these have navigational issues, others are updated only once in few months, while many others have serious design or usability flaws.  Here are some of government websites that vie for the top honours in 'unfriendliness' and are bound to irk you: IRCTC IRCTC or Indian Railway Catering and Tourism Corporation has been claimed by many as one of the best government websites but all that glitters is not gold. Even though the booking time under Tatkal quota has been reduced to 24-hours, but logging in the IRCTC website during the early morning hours is simply next to impossible.  What is worse, it has been so for a long time without being addressed. A site that should be optimised for all type of internet connections, including the slower ones, isn't so. Hence, you will find a lot of issues in opening the site and being able to effectively search and/or book and cancel a ticket quite an ordeal.  The site is quite content heavy. In fact, it is heavy because of the number of advertisements displayed on it. Also, it takes a lot of time to fill up the information like 'To' and 'From' information and then viewing the trains available etc and if you successfully manage to log-in and fill up the form, by then safely expect the tickets to be 'sold out'. Why not have basic pre-filled information being retained for each login? BSNL BSNL's website is as patchy as its cellular network. Though seemingly more regularly updated as compared to other Sarkari websites, BSNL's website is a labyrinth in itself. The content on the website is badly sorted and the developers have left it for the visitors to sift through the information useful to them.  In case you are looking for broadband plans, then be prepared for this: A journey through multiple tabs, jargons and convoluted information that might leave you pulling you hair than enlightening you about BSNL's over-priced plans. If you click on Home BB Plans, a pop-up will open with BSNL assuming all Indians live in Maharashtra! Passport Planning to travel abroad? Getting your passport renewed online? Then make sure your computer or your laptop and internet do not suffer any glitches. In case any tech issue happens while you are filling up your form, you have to fill all the information all over again.  And that would be quite a journey in itself given how much of precise detail needs to be filled! Agricultural Marketing Information Network If you have to check the daily prices for the cereals, vegetables etc, and you happen to visit the Agmarknet website, you can imagine landing in a (vegetable) soup, or may be a fish market.  The whole website seems very disoriented and convoluted. The very first link on the extreme right is Agmarknet project which doesn't seem to be working. The critical links to latest prices and arrivals too are dysfunctional.  As you click on 'About us' option, you are navigated to a page that has an option 'confidential reports'. On clicking this, you are again re-directed to a page showing the names of regional offices and their heads. MTNL The state-run MTNL website gives you an impression as if you are viewing a page straight out of a website that belonged to the beginning of this millennium.  Though almost all information is available on its page, the website has navigational challenges. For example, if you are navigating through the tabs provided on the top, the drop down menu hides behind the advertisements running below and you can't see the last drop-down menu option. Environment ministry If you think environment ministry is 'idle' then it indeed is. Other than the website's homepage, the website suffers from serious update issues. The events and the press section do not seem to be updated at all.  Incidentally, the 'Events' section was last update in March 2010. So much for a caring ministry that prides itself in saving India's dwindling ecology! Department of Health and Family Welfare Running under the government of India and ministry of health and family welfare, this departmental website seems to offer over 50 active links.  But upon clicking them, you'll be redirected to a blank page on the same link with an arrow marking 'Back'. It is as 'unhealthy' as any modern-day website can get. NDMA NDMA (National Disaster Management Authority) website is a 'disaster' in itself. The name of the website overlaps the tabs which are given below. As you move over the tabs, especially 'About us' and 'NDRF', instead of a standard cursor for hyperlink, it shows you 'I' cursor which is generally viewed while highlighting.  Immediately below it, you can see a poorly done slideshow accompanied by incomplete caption and two almost unrecognizable buttons for 'previous' and 'next'. Well that is quite a quake for the user.

The Times of India, June, 2012, http://timesofindia.indiatimes.com/itslideshow/14295489.cms

Tagged with: Governance internet ICTs

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