Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 150
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
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 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
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deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
App\Controller\ArtileDetailController::index() - APP/Controller/ArtileDetailController.php, line 150
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Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 120
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Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
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Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 151
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
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 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
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deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
App\Controller\ArtileDetailController::index() - APP/Controller/ArtileDetailController.php, line 151
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 610
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 120
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 97
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Warning (512): Unable to emit headers. Headers sent in file=/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php line=853 [CORE/src/Http/ResponseEmitter.php, line 48]
Code Context
            if (Configure::read('debug')) {

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        LATEST NEWS UPDATES | A right approach to rights by Jairam Ramesh    </title>
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The Citizens' Right to Grievance Redress Bill, 2011, marks the next milestone in the UPA's mission to enact a series of rights-based legislation. Drawing on the framework of the Right to Information Act, the Bill seeks to ensure that the..."/>
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The Citizens' Right to Grievance Redress Bill, 2011, marks the next milestone in the UPA's mission to enact a series of rights-based legislation. Drawing on the framework of the Right to Information Act, the Bill seeks to ensure that the..." />
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                            <br /><div align="justify">The Citizens' Right to Grievance Redress Bill, 2011, marks the next milestone in the UPA's mission to enact a series of rights-based legislation. Drawing on the framework of the Right to Information Act, the Bill seeks to ensure that the common man receives efficient delivery of goods and services that he is entitled to - which may have been delayed. The Bill will empower citizens to take action against the person(s) responsible for the delays.<br /><br />The Bill directs public authorities to draft and publish a 'Citizens Charter', which will contain a list of obligations that the authority can be reasonably expected to fulfil. In addition, the names and addresses of individuals responsible for the delivery of goods or services will be provided. This Charter will be updated annually.<br /><br />The Bill establishes new authorities at the block, district, state and central levels. A citizen can file a complaint with the 'Grievance Redressal Officer' at the level of the concerned department and within 15 days he will receive the public good or service that was denied to him earlier. If his complaint is not addressed within the stipulated time, it will be automatically escalated to the level of the head of department along with an 'Action Taken Report' detailing the reason for the delay. The department head has to resolve the complaint within 30 days.<br /><br />The Bill also envisions the setting up of appellate bodies at the state and central levels. These bodies will hear appeals from the departmental heads. If an official is found to have denied a service unfairly, then he could be penalised.<br /><br />In addition, a new body called the 'Information and Facilitation Centre' will be established within each public authority to provide aid to any individual who wishes to file a complaint. Criminal proceedings can be initiated against erring officials. The Bill has been formulated because the existing mechanisms have proved to be inadequate when it comes to redressing the grievances of citizens. Most of them are housed within the premises of public authorities, thereby leading to a conflict of interest.<br /><br />This Bill significantly strengthens the ability of the common man to demand delivery of public goods and services. It further promises to ensure greater transparency and accountability in the system by eliminating avenues for bureaucratic delays.<br /><em><br />Jairam Ramesh is Union minister for rural development</em></div>                                                           
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    <br><a href="http://www.hindustantimes.com/News-Feed/ColumnsOthers/A-right-approach-to-rights/Article1-768736.aspx" class="re" target="_blank">The Hindustan Times, 13 November, 2011, http://www.hindustantimes.com/News-Feed/ColumnsOthers/A-right-approach-to-rights/Article1-768736.aspx</a><div class="clear"></div>
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The Citizens' Right to Grievance Redress Bill, 2011, marks the next milestone in the UPA's mission to enact a series of rights-based legislation. Drawing on the framework of the Right to Information Act, the Bill seeks to ensure that the..."/>
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    <h1 class="cat-box-title">A right approach to rights by Jairam Ramesh</h1>
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                            <br /><div align="justify">The Citizens' Right to Grievance Redress Bill, 2011, marks the next milestone in the UPA's mission to enact a series of rights-based legislation. Drawing on the framework of the Right to Information Act, the Bill seeks to ensure that the common man receives efficient delivery of goods and services that he is entitled to - which may have been delayed. The Bill will empower citizens to take action against the person(s) responsible for the delays.<br /><br />The Bill directs public authorities to draft and publish a 'Citizens Charter', which will contain a list of obligations that the authority can be reasonably expected to fulfil. In addition, the names and addresses of individuals responsible for the delivery of goods or services will be provided. This Charter will be updated annually.<br /><br />The Bill establishes new authorities at the block, district, state and central levels. A citizen can file a complaint with the 'Grievance Redressal Officer' at the level of the concerned department and within 15 days he will receive the public good or service that was denied to him earlier. If his complaint is not addressed within the stipulated time, it will be automatically escalated to the level of the head of department along with an 'Action Taken Report' detailing the reason for the delay. The department head has to resolve the complaint within 30 days.<br /><br />The Bill also envisions the setting up of appellate bodies at the state and central levels. These bodies will hear appeals from the departmental heads. If an official is found to have denied a service unfairly, then he could be penalised.<br /><br />In addition, a new body called the 'Information and Facilitation Centre' will be established within each public authority to provide aid to any individual who wishes to file a complaint. Criminal proceedings can be initiated against erring officials. The Bill has been formulated because the existing mechanisms have proved to be inadequate when it comes to redressing the grievances of citizens. Most of them are housed within the premises of public authorities, thereby leading to a conflict of interest.<br /><br />This Bill significantly strengthens the ability of the common man to demand delivery of public goods and services. It further promises to ensure greater transparency and accountability in the system by eliminating avenues for bureaucratic delays.<br /><em><br />Jairam Ramesh is Union minister for rural development</em></div>                                                           
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    <br><a href="http://www.hindustantimes.com/News-Feed/ColumnsOthers/A-right-approach-to-rights/Article1-768736.aspx" class="re" target="_blank">The Hindustan Times, 13 November, 2011, http://www.hindustantimes.com/News-Feed/ColumnsOthers/A-right-approach-to-rights/Article1-768736.aspx</a><div class="clear"></div>
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    <h1 class="cat-box-title">A right approach to rights by Jairam Ramesh</h1>
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                            <br /><div align="justify">The Citizens' Right to Grievance Redress Bill, 2011, marks the next milestone in the UPA's mission to enact a series of rights-based legislation. Drawing on the framework of the Right to Information Act, the Bill seeks to ensure that the common man receives efficient delivery of goods and services that he is entitled to - which may have been delayed. The Bill will empower citizens to take action against the person(s) responsible for the delays.<br /><br />The Bill directs public authorities to draft and publish a 'Citizens Charter', which will contain a list of obligations that the authority can be reasonably expected to fulfil. In addition, the names and addresses of individuals responsible for the delivery of goods or services will be provided. This Charter will be updated annually.<br /><br />The Bill establishes new authorities at the block, district, state and central levels. A citizen can file a complaint with the 'Grievance Redressal Officer' at the level of the concerned department and within 15 days he will receive the public good or service that was denied to him earlier. If his complaint is not addressed within the stipulated time, it will be automatically escalated to the level of the head of department along with an 'Action Taken Report' detailing the reason for the delay. The department head has to resolve the complaint within 30 days.<br /><br />The Bill also envisions the setting up of appellate bodies at the state and central levels. These bodies will hear appeals from the departmental heads. If an official is found to have denied a service unfairly, then he could be penalised.<br /><br />In addition, a new body called the 'Information and Facilitation Centre' will be established within each public authority to provide aid to any individual who wishes to file a complaint. Criminal proceedings can be initiated against erring officials. The Bill has been formulated because the existing mechanisms have proved to be inadequate when it comes to redressing the grievances of citizens. Most of them are housed within the premises of public authorities, thereby leading to a conflict of interest.<br /><br />This Bill significantly strengthens the ability of the common man to demand delivery of public goods and services. It further promises to ensure greater transparency and accountability in the system by eliminating avenues for bureaucratic delays.<br /><em><br />Jairam Ramesh is Union minister for rural development</em></div>                                                           
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    <br><a href="http://www.hindustantimes.com/News-Feed/ColumnsOthers/A-right-approach-to-rights/Article1-768736.aspx" class="re" target="_blank">The Hindustan Times, 13 November, 2011, http://www.hindustantimes.com/News-Feed/ColumnsOthers/A-right-approach-to-rights/Article1-768736.aspx</a><div class="clear"></div>
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A right approach to rights by Jairam Ramesh

Published on Nov 14, 2011   Modified on Nov 14, 2011

The Citizens' Right to Grievance Redress Bill, 2011, marks the next milestone in the UPA's mission to enact a series of rights-based legislation. Drawing on the framework of the Right to Information Act, the Bill seeks to ensure that the common man receives efficient delivery of goods and services that he is entitled to - which may have been delayed. The Bill will empower citizens to take action against the person(s) responsible for the delays. The Bill directs public authorities to draft and publish a 'Citizens Charter', which will contain a list of obligations that the authority can be reasonably expected to fulfil. In addition, the names and addresses of individuals responsible for the delivery of goods or services will be provided. This Charter will be updated annually. The Bill establishes new authorities at the block, district, state and central levels. A citizen can file a complaint with the 'Grievance Redressal Officer' at the level of the concerned department and within 15 days he will receive the public good or service that was denied to him earlier. If his complaint is not addressed within the stipulated time, it will be automatically escalated to the level of the head of department along with an 'Action Taken Report' detailing the reason for the delay. The department head has to resolve the complaint within 30 days. The Bill also envisions the setting up of appellate bodies at the state and central levels. These bodies will hear appeals from the departmental heads. If an official is found to have denied a service unfairly, then he could be penalised. In addition, a new body called the 'Information and Facilitation Centre' will be established within each public authority to provide aid to any individual who wishes to file a complaint. Criminal proceedings can be initiated against erring officials. The Bill has been formulated because the existing mechanisms have proved to be inadequate when it comes to redressing the grievances of citizens. Most of them are housed within the premises of public authorities, thereby leading to a conflict of interest. This Bill significantly strengthens the ability of the common man to demand delivery of public goods and services. It further promises to ensure greater transparency and accountability in the system by eliminating avenues for bureaucratic delays. Jairam Ramesh is Union minister for rural development

The Hindustan Times, 13 November, 2011, http://www.hindustantimes.com/News-Feed/ColumnsOthers/A-right-approach-to-rights/Article1-768736.aspx

Tagged with: Grievance Redressal Right to Information

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