Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 150
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
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 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
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deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
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Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
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Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 151
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
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 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
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deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
App\Controller\ArtileDetailController::index() - APP/Controller/ArtileDetailController.php, line 151
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 610
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 120
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 97
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Warning (512): Unable to emit headers. Headers sent in file=/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php line=853 [CORE/src/Http/ResponseEmitter.php, line 48]
Code Context
            if (Configure::read('debug')) {

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        LATEST NEWS UPDATES | Draft Citizens Charter set to be finalised by DK Singh    </title>
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Preparing to fulfil one of the main demands of Anna Hazare, the UPA government is in the process of finalising the draft legislation for the Citizens Charter whereby every citizen will have the right to time-bound delivery of goods and..."/>
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Preparing to fulfil one of the main demands of Anna Hazare, the UPA government is in the process of finalising the draft legislation for the Citizens Charter whereby every citizen will have the right to time-bound delivery of goods and..." />
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                            <br /><div align="justify">Preparing to fulfil one of the main demands of Anna Hazare, the UPA government is in the process of finalising the draft legislation for the Citizens Charter whereby every citizen will have the right to time-bound delivery of goods and services.<br /><br />Titled Citizens Charter for Committed Supply of Goods and Provision of Services by Public Authorities Bill, 2011, the draft legislation provides for multi-layered grievance redressal mechanism from panchayat to national levels and punitive measures like fine up to Rs 1 lakh and disciplinary action against public authorities concerned.<br /><br />Public authorities, as defined in the draft legislation, would not only include state officials but also non-government organisations receiving &ldquo;substantial&rdquo; funding from the government directly or indirectly and any company that supplies goods or renders services in pursuance of obligations imposed by the Central or state Act. The draft legislation also envisages bringing under its ambit goods and services delivered under a PPP mechanism. Sources said the Bill, likely to be introduced in the forthcoming Winter session of Parliament, could also serve as a model Bill for states.<br /><br />The draft Bill makes it incumbent on public authorities to publish Citizens Charter within six months after enactment, establish call centres for receiving complaints and appointment of Grievance Redressal Officers (GROs). The Citizens Charter shall provide details of goods supplied and services rendered by public authorities and the name of persons or agencies responsible for delivery and also the time limit for it. It will also provide quantitative and tangible parametres like weight, size, frequency, etc. of the goods and services available.<br /><br />The multi-layered grievance mechanism includes GROs, who will be appointed in all administrative offices at Central, state, district, subdistrict, municipalities and panchayats and will be responsible for redressing the grievances within one month of the complaint.<br /><br />There will be District Grievance Commissioners (DGCs) to hear appeal against GROs&rsquo; decisions. To be eligible to become a DGC, one has to be a District Judge for at least 3 years or worked in social service for at least 10 years.</div>                                                           
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    <br><a href="http://www.indianexpress.com/news/draft-citizens-charter-set-to-be-finalised/869216/" class="re" target="_blank">The Indian Express, 2 November, 2011, http://www.indianexpress.com/news/draft-citizens-charter-set-to-be-finalised/869216/</a><div class="clear"></div>
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Preparing to fulfil one of the main demands of Anna Hazare, the UPA government is in the process of finalising the draft legislation for the Citizens Charter whereby every citizen will have the right to time-bound delivery of goods and..."/>
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    <h1 class="cat-box-title">Draft Citizens Charter set to be finalised by DK Singh</h1>
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                            <br /><div align="justify">Preparing to fulfil one of the main demands of Anna Hazare, the UPA government is in the process of finalising the draft legislation for the Citizens Charter whereby every citizen will have the right to time-bound delivery of goods and services.<br /><br />Titled Citizens Charter for Committed Supply of Goods and Provision of Services by Public Authorities Bill, 2011, the draft legislation provides for multi-layered grievance redressal mechanism from panchayat to national levels and punitive measures like fine up to Rs 1 lakh and disciplinary action against public authorities concerned.<br /><br />Public authorities, as defined in the draft legislation, would not only include state officials but also non-government organisations receiving &ldquo;substantial&rdquo; funding from the government directly or indirectly and any company that supplies goods or renders services in pursuance of obligations imposed by the Central or state Act. The draft legislation also envisages bringing under its ambit goods and services delivered under a PPP mechanism. Sources said the Bill, likely to be introduced in the forthcoming Winter session of Parliament, could also serve as a model Bill for states.<br /><br />The draft Bill makes it incumbent on public authorities to publish Citizens Charter within six months after enactment, establish call centres for receiving complaints and appointment of Grievance Redressal Officers (GROs). The Citizens Charter shall provide details of goods supplied and services rendered by public authorities and the name of persons or agencies responsible for delivery and also the time limit for it. It will also provide quantitative and tangible parametres like weight, size, frequency, etc. of the goods and services available.<br /><br />The multi-layered grievance mechanism includes GROs, who will be appointed in all administrative offices at Central, state, district, subdistrict, municipalities and panchayats and will be responsible for redressing the grievances within one month of the complaint.<br /><br />There will be District Grievance Commissioners (DGCs) to hear appeal against GROs&rsquo; decisions. To be eligible to become a DGC, one has to be a District Judge for at least 3 years or worked in social service for at least 10 years.</div>                                                           
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    <br><a href="http://www.indianexpress.com/news/draft-citizens-charter-set-to-be-finalised/869216/" class="re" target="_blank">The Indian Express, 2 November, 2011, http://www.indianexpress.com/news/draft-citizens-charter-set-to-be-finalised/869216/</a><div class="clear"></div>
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        LATEST NEWS UPDATES | Draft Citizens Charter set to be finalised by DK Singh    </title>
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Preparing to fulfil one of the main demands of Anna Hazare, the UPA government is in the process of finalising the draft legislation for the Citizens Charter whereby every citizen will have the right to time-bound delivery of goods and..."/>
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    <h1 class="cat-box-title">Draft Citizens Charter set to be finalised by DK Singh</h1>
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                            <br /><div align="justify">Preparing to fulfil one of the main demands of Anna Hazare, the UPA government is in the process of finalising the draft legislation for the Citizens Charter whereby every citizen will have the right to time-bound delivery of goods and services.<br /><br />Titled Citizens Charter for Committed Supply of Goods and Provision of Services by Public Authorities Bill, 2011, the draft legislation provides for multi-layered grievance redressal mechanism from panchayat to national levels and punitive measures like fine up to Rs 1 lakh and disciplinary action against public authorities concerned.<br /><br />Public authorities, as defined in the draft legislation, would not only include state officials but also non-government organisations receiving &ldquo;substantial&rdquo; funding from the government directly or indirectly and any company that supplies goods or renders services in pursuance of obligations imposed by the Central or state Act. The draft legislation also envisages bringing under its ambit goods and services delivered under a PPP mechanism. Sources said the Bill, likely to be introduced in the forthcoming Winter session of Parliament, could also serve as a model Bill for states.<br /><br />The draft Bill makes it incumbent on public authorities to publish Citizens Charter within six months after enactment, establish call centres for receiving complaints and appointment of Grievance Redressal Officers (GROs). The Citizens Charter shall provide details of goods supplied and services rendered by public authorities and the name of persons or agencies responsible for delivery and also the time limit for it. It will also provide quantitative and tangible parametres like weight, size, frequency, etc. of the goods and services available.<br /><br />The multi-layered grievance mechanism includes GROs, who will be appointed in all administrative offices at Central, state, district, subdistrict, municipalities and panchayats and will be responsible for redressing the grievances within one month of the complaint.<br /><br />There will be District Grievance Commissioners (DGCs) to hear appeal against GROs&rsquo; decisions. To be eligible to become a DGC, one has to be a District Judge for at least 3 years or worked in social service for at least 10 years.</div>                                                           
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    <br><a href="http://www.indianexpress.com/news/draft-citizens-charter-set-to-be-finalised/869216/" class="re" target="_blank">The Indian Express, 2 November, 2011, http://www.indianexpress.com/news/draft-citizens-charter-set-to-be-finalised/869216/</a><div class="clear"></div>
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Home हिन्दी

Draft Citizens Charter set to be finalised by DK Singh

Published on Nov 2, 2011   Modified on Nov 2, 2011

Preparing to fulfil one of the main demands of Anna Hazare, the UPA government is in the process of finalising the draft legislation for the Citizens Charter whereby every citizen will have the right to time-bound delivery of goods and services. Titled Citizens Charter for Committed Supply of Goods and Provision of Services by Public Authorities Bill, 2011, the draft legislation provides for multi-layered grievance redressal mechanism from panchayat to national levels and punitive measures like fine up to Rs 1 lakh and disciplinary action against public authorities concerned. Public authorities, as defined in the draft legislation, would not only include state officials but also non-government organisations receiving “substantial” funding from the government directly or indirectly and any company that supplies goods or renders services in pursuance of obligations imposed by the Central or state Act. The draft legislation also envisages bringing under its ambit goods and services delivered under a PPP mechanism. Sources said the Bill, likely to be introduced in the forthcoming Winter session of Parliament, could also serve as a model Bill for states. The draft Bill makes it incumbent on public authorities to publish Citizens Charter within six months after enactment, establish call centres for receiving complaints and appointment of Grievance Redressal Officers (GROs). The Citizens Charter shall provide details of goods supplied and services rendered by public authorities and the name of persons or agencies responsible for delivery and also the time limit for it. It will also provide quantitative and tangible parametres like weight, size, frequency, etc. of the goods and services available. The multi-layered grievance mechanism includes GROs, who will be appointed in all administrative offices at Central, state, district, subdistrict, municipalities and panchayats and will be responsible for redressing the grievances within one month of the complaint. There will be District Grievance Commissioners (DGCs) to hear appeal against GROs’ decisions. To be eligible to become a DGC, one has to be a District Judge for at least 3 years or worked in social service for at least 10 years.

The Indian Express, 2 November, 2011, http://www.indianexpress.com/news/draft-citizens-charter-set-to-be-finalised/869216/

Tagged with: Grievance Redressal Governance

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