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LATEST NEWS UPDATES | Troubles getting ration: At public hearing, some Aadhaar woes as people face fingerprint failure, slow server -Krishn Kaushik

Troubles getting ration: At public hearing, some Aadhaar woes as people face fingerprint failure, slow server -Krishn Kaushik

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published Published on Feb 6, 2018   modified Modified on Feb 6, 2018
-The Indian Express

Since January, beneficiaries have been asked to authenticate their identity using fingerprints to avail foodgrain they are entitled to under the Food Security Act.

New Delhi:
“Agar machine hata di jaaye, toh bohot acha hai.” As 60-year-old Shanno Devi said these words, 200 people gathered at a hall in central Delhi broke into applause. “Public pareshaan hai,” she added.

Devi was talking at a public hearing on Monday about the impact of Aadhaar being made mandatory for ration in Delhi. The machine she was talking about are the electronic point of sale (e-PoS) machines installed across all 2,254 ration shops in the city. Since January, beneficiaries have been asked to authenticate their identity using fingerprints to avail foodgrain they are entitled to under the Food Security Act.

A widow living alone, Shanno Devi tried to get ration in January, but was told her fingerprints could not be recognised. Delhi’s Aadhaar-enabled Public Distribution System (AePDS) data shows no history of Shanno Devi having ever tried to authenticate her identity — no successful or unsuccessful attempts. This means that the e-PoS did not decline her request to validate who she was; rather, it did not consider her authentication attempt valid at all.

Around two dozen people spoke at the public hearing, each with a peculiar problem in getting ration in January. At least three people — Mohini Devi, Uma Shankar and Phoolmati — said that when they tried to authenticate using fingerprints, they were told that their attempt had failed, and were not given foodgrain. But AePDS shows that each of them had a successful transaction. So, while they were denied the grains, their share for January has been consumed.

Mohini Devi, 77, said she tried four-five times in January, but in vain. Unlike older ration cards, which were like passbooks and recorded when and how much foodgrain each family was issued, under the new system people like Mohini Devi can find the status of ration left only when someone accesses the centralised database online.

Some mentioned that even though they are entitled to 5 kg of grain per person per month, people running fair price shops had been giving them less. Rihan Khatoon from Rohini mentioned that she was given 35 kg of grains for her nine-member family, instead of 45 kg. The shopkeeper’s reasoning: “Server slow chal raha hai.”

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The Indian Express, 6 February, 2018, http://indianexpress.com/article/cities/delhi/troubles-getting-ration-at-public-hearing-some-aadhaar-woes-as-people-face-fingerprint-failure-slow-server-5052840/


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