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Delivering services to aam aadmi -Karthik Muralidharan

-The Indian Express     Policy design should worry less about public versus private, and more about choice and accountability. The most noteworthy aspect of the Aam Aadmi Party's manifesto is the explicit focus on service delivery. This is what its government will be evaluated on, and attention has shifted from the AAP's political success to how it will deliver on these promises. The ideas below reflect learnings from over a decade of research...

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Serving the justice needs of the poor-NR Madhava Menon

-The Hindu     To be able to deliver appropriate legal services to the rural and tribal communities, we need an alternative delivery system with a different model of legal service providers Delivery of legal services to the rich and the corporate class is organised not through individual lawyers but through a series of networked law firms. These firms employ hundreds of lawyers and domain experts all over the country to provide highly specialised...

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Disabled people clear UPSC, but wait for service allocation -Rema Nagarajan

-The Times of India MUMBAI: Several persons with disabilities (PWDs) who crack one of the toughest exams in the country and get selected for the civil services are routinely rejected with the government claiming there is no suitable service for them. They are good enough to overcome their disability and get selected for the civil services after clearing two levels of exams and the interview, but the Department of Personnel and...

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The capable state -Gulzar Natarajan

-The Indian Express No magic pill solution or quick fix can make up for basic administrative deficiencies In a review of Jean Drèze and Amartya Sen's latest book in the Financial Times (July 12, 2013), historian Ramachandra Guha questions whether the Indian state is "up to the job of doing more to tackle poverty". Mainstream debates about the persistence of poverty and pervasive failures in public service delivery in India tend to...

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Unpalatable truths -K Srinath Reddy

-The Hindustan Times The recent release of The Lancet's special edition on Maternal and Child Nutrition in Delhi provided an occasion to debate the relevance of its recommendations for India. The discourse was enlivened by a statement, released ahead of the event by several Indian health experts, challenging the content and intent of some of the suggested interventions. Three authors of The Lancet series and many of the critics who issued that statement...

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