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Consumer plaint disposal drops as case flow surges -Dipak K Dash

-The Times of India NEW DELHI: The disposal of cases filed in the National Consumer Disputes Redressal Commission (NCDRC), the country's apex consumer commission, is at its lowest in four years while the number of cases has hit an all-time high. According to details available on the central online database of consumer forums (CONFONET), the number of cases disposed of by the NCDRC was 5,812 till Tuesday, against 10,678 cases filed and...

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SC bench observes apathy for legal provisions under NFSA by state govts.

Will you go and make complaints to the same public official against whom you have a grievance? Of course not. However, in a judgement dated 21 July, 2017 by a two-judge Supreme Court (SC) bench, it has been observed that officers in charge of implementation of the National Food Security Act (NFSA), were also designated as District Grievance Redressal Officers (DGROs) by several state governments. Section 15 of NFSA The SC...

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'Insurers often lack heart in dealing with claims' -Dipak K Dash

-The Times of India NEW DELHI: Insurance firms often lack a heart when dealing with claims, the chief of India's apex consumer protection body said on Saturday. Justice D K Jain, president of the National Consumer Disputes Redressal Commission (NCDRC), also cited examples of surveyors doing their best to delay or deny compensation. "Insurance companies should have a heart. I feel they lack it," said Justice Jain at an event on National...

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Supreme Court asks for constituting State Food Commission to implement NFSA

  As per the Section 16 of National Food Security Act (NFSA), for the purpose of monitoring and review of implementation of the Act, every state shall, by notification, constitute a State Food Commission (SFC). However, based on the minutes of a meeting that was held by the Secretary in the Ministry of Food and Public Distribution on 9th November, 2016, the Attorney General of India has informed a two-judge Supreme Court...

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After Maggi, vegetables and milk to be tested for adulteration -Sanjeeb Mukherjee

-Business Standard After Maggi, the quality of vegetables, milk and milk products sold at various places might also be tested for adulteration. The Department of Consumer Affairs is planning to approach the Food Safety and Standards Authority of India (FSSAI) to run a pilot project in this regard, starting from Delhi. Officials said the pilot might start in the next few months to check these edible items for adulteration. The presence of...

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