-The Telegraph New Delhi: Survivors and family members of the 93 people killed in the fire at Calcutta's AMRI hospital in 2011 have moved the Supreme Court seeking compensation between Rs 7 crore and Rs 9 crore each. A bench of Justices S.J. Mukhopadhaya and A.M. Sapre yesterday issued notices to AMRI on the application moved by the victims, led by Paromita Guha Thakurta and others, challenging a National Consumer Disputes Redressal...

-The Times of India NEW DELHI: Consumers can soon engage a non-advocate or an NGO to fight their case in consumer forums. However, such agents can't charge arbitrary fees. The charges will be decided by presidents of the relevant forums. The grounds to be considered while deciding fees will include the paying capacity of clients, skill of the agent and complexity of the case. In a recent notification, the consumer affairs ministry...

-The Hindustan Times Can a bank be held liable if a customer is robbed inside the bank premises, but before he has deposited cash with the cashier? The National Consumer Disputes Redressal Commission (NCDRC) has delivered conflicting verdicts. In a recent judgment NCDRC ruled that a bank's security guard is under no obligation to provide security to account holders, and therefore, the bank cannot be forced to compensate a customer whose money...

-PTI According to NCDRC ruling, the insured died during an operation by the treating doctors and the injury to the insured was an accident, therefore the insurance company is liable to pay accidental death benefits to the heirs New Delhi: Death of a patient due to rash or negligent act of a doctor is an accident, making the victim entitled to the accidental death benefits from his or her insurer, the country's...