-Outlook New Delhi: In a bid to improve grievance redressal system in areas under its jurisdiction, the New Delhi Municipal Council has started a 24x7 call centre to address the concerns of Citizens. The call centre, whose services will be available both in Hindi and English, will handle customer queries and complaints as well as feedback regarding issues in the NDMC area. The step has been taken after studying the feedback of people...

-Economic and Political Weekly Despite being the third largest economy in the world by purchasing power party, the living standards of India's underprivileged Citizens are probably among the worst in the world. Even its much poorer neighbours, such as Nepal and Bangladesh, have fared better in areas of health and social development. Please click here to download the article. ...

-The Hindu     While it is apparent that due process has been subverted to the advantage of a few by the political executive, it is equally true that there has been some politicisation of the civil service Two recent events have focussed attention on the relationship between the political executive and public servants. At the international conference on corruption organised by the Central Bureau of Investigation on November 11, Prime Minister Manmohan Singh...

-The Times of India MUMBAI: Every second child in India is malnourished; 79% children across the country are anaemic; and the child sex ratio is at the lowest ever with 914 girls for every 1000 boys. These are some of the findings in a report, released by Child Rights and You (CRY), that dwells on the abysmal state of children in the country. According to the report, the national dropout rate at...

-The Hindu Opinion polls should be regulated, not banned. Ideally, it should be self-regulation by pollsters and media organisations. The debate around the latest proposal to ban opinion polls is an opportunity in disguise. Beneath the familiar acrimony of partisan debates, a much-needed middle ground has emerged quietly. All we need is a group of stakeholders - pollsters, researchers, media heads and political leaders - to come together to turn this possibility...