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Governance 2.0 -Smita Gupta

-The Hindu There is no Lokpal yet, but the Centre’s Grievance Redressal Bill promises to cut through bureaucracy and corruption that plague government services. The citizen is hoping for a repeat of the RTI Act story. A year after the UPA came to power in 2004, it brought the Right to Information Act, ushering in a revolution: citizens, for the first time, could access information under the control of public authorities, whether...

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Empower the citizen

-The Hindu Nationwide frustration arising from large-scale corruption by people in authority erupted in a wave of protests two years ago. Legislative remedies proposed as a response to public anger, such as the Lokpal and the Lokayuktas in all States, have still not become a reality. Adding to the aam aadmi’s sense of outrage, another important legislation that aims at ending administrative gridlock and corruption has run into political troubles. The...

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From transparency to accountability-Nikhil Dey and Anjali Bhardwaj

-The Indian Express With the Union cabinet having approved the Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011 (hereafter referred to as the GR bill), Parliament has an opportunity to enact a law that would give citizens a way in which to hold government functionaries accountable. An effective GR act has the potential to transform the relationship between an ordinary Indian...

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Activists call for support to grievances redress bill-Smita Gupta

-The Hindu NCPRI urges government and Opposition to pass the bill for time-bound services to citizens The Right of Citizens for Time-Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011, will not violate the spirit of federalism, civil society groups said here on Saturday, urging Opposition parties to help the government pass it swiftly. The existing Public Services Guarantee Acts in some States, they said, did not have as...

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Soon, babus who delay services may face fines -Rajeev Deshpande

-The Times of India The Cabinet on Thursday will consider a Bill providing for time-bound delivery of services like pensions, passports, caste certificates, ration cards and tax refunds with a penalty of Rs 250 a day subject to a maximum of Rs 50,000 for default. The right of citizens for time-bound delivery of goods and services and redressal of grievances Bill is to be enacted under the concurrent list, which means all...

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