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From transparency to accountability-Nikhil Dey and Anjali Bhardwaj

-The Indian Express With the Union cabinet having approved the Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011 (hereafter referred to as the GR bill), Parliament has an opportunity to enact a law that would give citizens a way in which to hold government functionaries accountable. An effective GR act has the potential to transform the relationship between an ordinary Indian...

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Activists call for support to Grievances redress bill-Smita Gupta

-The Hindu NCPRI urges government and Opposition to pass the bill for time-bound services to citizens The Right of Citizens for Time-Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011, will not violate the spirit of federalism, civil society groups said here on Saturday, urging Opposition parties to help the government pass it swiftly. The existing Public Services Guarantee Acts in some States, they said, did not have as...

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Grievance redressal Bill could be the next RTI -Rukmini Shrinivasan

-The Times of India The National Campaign for the People's Right to Information (NCPCRI) has said the grievance redressal Bill cleared by the Union Cabinet on Thursday could become a potential game-changer, provided the government ensures that redressal can take place at the district level, and the principle of federalism is respected. The NCPRI, which includes Aruna Roy of the Rajasthan-based Mazdoor Kisan Shakti Sangathan (MKSS), was the organization that successfully campaigned...

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Cabinet okays right to time-bound services bill

-PTI The government on Thursday gave its nod to a bill aimed at providing time-bound delivery of services like passports, pensions and birth and death certificates, among others, to citizens. The Right of Citizens for Time-Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011, was approved by Union Cabinet at a meeting chaired by Prime Minister Manmohan Singh. The bill envisages penalty of up to Rs. 50,000 against a...

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Soon, babus who delay services may face fines -Rajeev Deshpande

-The Times of India The Cabinet on Thursday will consider a Bill providing for time-bound delivery of services like pensions, passports, caste certificates, ration cards and tax refunds with a penalty of Rs 250 a day subject to a maximum of Rs 50,000 for default. The right of citizens for time-bound delivery of goods and services and redressal of Grievances Bill is to be enacted under the concurrent list, which means all...

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