In post-globalisation India, middle-class heroes are usually entrepreneurs who make a fast buck, stars that glitter brightly and talk glibly, cricketers who hit the ball hard. In an aspirational world of Consumer Goods, fine dining and malls, values such as service, integrity, simplicity are becoming rare. Perhaps that is why the story of Binayak Sen, the skilled doctor who turned his back on material success to work among the poor...

The rapid growth of global markets has not seen the parallel development of social and economic institutions to ensure balanced, inclusive and sustainable growth. Although we may not have yet reached “the end of history,” globalisation has brought us closer to “the end of geography” as we have known it. The compression of time and space triggered by the Third Industrial Revolution —roughly, since 1980 — has changed our interactions with...

Since 1947, successive governments have missed innumerable opportunities to put the country on the path of sustained, inclusive growth. Time and again, quixotic ideology has led to meaningless debates, antediluvian policy and inexplicable strangulation of capacity buildup in both physical and social infrastructure. Even today, while the gap between current and projected national demand and supply is well acknowledged, the government continues to drag its feet in creating the policy...

In a packed special court that hears consumer complaints, Hansraj Sharma nervously shuffled through a pile of papers that told the story of his decade-long battle against a car dealer and a bank. District and state-level consumer courts twice sided with Sharma, awarding him $800 for a shady loan scheme. But the defendants repeatedly appealed. Now, after 58 court appearances, his case still drags on. "They keep asking for adjournment on some...

Retail giants pushing the European Union-India free trade deal promise consumers a "new and dynamic retail experience" but ignore the fate of India’s "mom-and-pop" stores and some 40 million people they employ. Four years in the making, the EU-India Bilateral Trade and Investment Agreement made serious headway during Indian Prime Minister Manmohan Singh’s visit to Brussels Dec. 10 and is due to be signed and sealed early 2011. But the negotiations have...