Thousands of poor village youths can now hope to become BPO workers with Ignou training. The Indira Gandhi National Open University will train an estimated 45,000 rural youths from below-poverty-line (BPL) families in the areas of telecommunications, business process outsourcing (BPO) and security. It will also teach them soft skills — such as basic spoken English and etiquette — to make easy their shift from agrarian backgrounds to an industry environment. At the...

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