Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 150
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
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 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
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deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
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Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Deprecated (16384): The ArrayAccess methods will be removed in 4.0.0.Use getParam(), getData() and getQuery() instead. - /home/brlfuser/public_html/src/Controller/ArtileDetailController.php, line: 151
 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php. [CORE/src/Core/functions.php, line 311]
Code Context


        trigger_error($message, E_USER_DEPRECATED);

    }
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 You can disable deprecation warnings by setting `Error.errorLevel` to `E_ALL & ~E_USER_DEPRECATED` in your config/app.php.'
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deprecationWarning - CORE/src/Core/functions.php, line 311
Cake\Http\ServerRequest::offsetGet() - CORE/src/Http/ServerRequest.php, line 2421
App\Controller\ArtileDetailController::index() - APP/Controller/ArtileDetailController.php, line 151
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 610
Cake\Http\ActionDispatcher::_invoke() - CORE/src/Http/ActionDispatcher.php, line 120
Cake\Http\ActionDispatcher::dispatch() - CORE/src/Http/ActionDispatcher.php, line 94
Cake\Http\BaseApplication::__invoke() - CORE/src/Http/BaseApplication.php, line 235
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\RoutingMiddleware::__invoke() - CORE/src/Routing/Middleware/RoutingMiddleware.php, line 162
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Routing\Middleware\AssetMiddleware::__invoke() - CORE/src/Routing/Middleware/AssetMiddleware.php, line 97
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Error\Middleware\ErrorHandlerMiddleware::__invoke() - CORE/src/Error/Middleware/ErrorHandlerMiddleware.php, line 96
Cake\Http\Runner::__invoke() - CORE/src/Http/Runner.php, line 65
Cake\Http\Runner::run() - CORE/src/Http/Runner.php, line 51
Cake\Http\Server::run() - CORE/src/Http/Server.php, line 98

Warning (512): Unable to emit headers. Headers sent in file=/home/brlfuser/public_html/vendor/cakephp/cakephp/src/Error/Debugger.php line=853 [CORE/src/Http/ResponseEmitter.php, line 48]
Code Context
            if (Configure::read('debug')) {

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        LATEST NEWS UPDATES | Have &#039;People First&#039; Approach: DoPT to Civil Servants    </title>
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Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


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Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


&quot;Passion for serving people with special care for the marginalised..." />
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                            <div align="justify">-Outlook</div><p align="justify"><br />Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.</p><p align="justify">&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).</p><p align="justify">The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.</p><p align="justify">It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.</p><p align="justify">&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).</p><p align="justify">It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.</p><p align="justify">&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.</p><p align="justify">The document suggested a slew of do's and don'ts for investigators also.</p><p align="justify">&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.</p><p align="justify">The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.</p><p align="justify">The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.</p><p align="justify">The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.</p>                                                           
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Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


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Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


&quot;Passion for serving people with special care for the marginalised..." />
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                            <div align="justify">-Outlook</div><p align="justify"><br />Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.</p><p align="justify">&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).</p><p align="justify">The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.</p><p align="justify">It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.</p><p align="justify">&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).</p><p align="justify">It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.</p><p align="justify">&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.</p><p align="justify">The document suggested a slew of do's and don'ts for investigators also.</p><p align="justify">&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.</p><p align="justify">The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.</p><p align="justify">The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.</p><p align="justify">The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.</p>                                                           
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Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.


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                            <div align="justify">-Outlook</div><p align="justify"><br />Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt &quot;people first&quot; approach with special care for the marginalised and disadvantaged section.</p><p align="justify">&quot;Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services,&quot; said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT).</p><p align="justify">The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration.</p><p align="justify">It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values.</p><p align="justify">&quot;Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly,&quot; said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP).</p><p align="justify">It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views.</p><p align="justify">&quot;Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit,&quot; it said asking the officials to have empathy while discharging their duties.</p><p align="justify">The document suggested a slew of do's and don'ts for investigators also.</p><p align="justify">&quot;Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions,&quot; it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work.</p><p align="justify">The 37-page dictionary is a part of &quot;Strengthening Human Resource Management of Civil Service&quot; project in collaboration with UNDP.</p><p align="justify">The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable.</p><p align="justify">The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.</p>                                                           
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Have 'People First' Approach: DoPT to Civil Servants

Published on Jan 17, 2014   Modified on Jan 17, 2014

-Outlook Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt "people first" approach with special care for the marginalised and disadvantaged section. "Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services," said a competency dictionary for civil services, prepared by the Department of Personnel and Training (DoPT). The dictionary, which acts as a ready reckoner for IAS, IPS and IFS officers among others, describes ethos, ethics, equity and efficiency as pillars of good governance and citizen centric administration. It suggests public officials to consistently behave in an open, fair and transparent manner and honour one's commitment and work to uphold the public service values. "Take ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly," said the competency dictionary, developed in collaboration with United Nations Development Programme (UNDP). It also asks them to take timely decisions that take into account relevant facts, tasks, goals, constraints, risk and conflicting point of views. "Empathy is about being able to accurately hear out and understand the thoughts, feelings and concerns of others, even when these are not made explicit," it said asking the officials to have empathy while discharging their duties. The document suggested a slew of do's and don'ts for investigators also. "Investigate each situation beyond routine questioning. Check assumptions against facts by asking questions," it said without naming officers of Indian Police Service (IPS) and others involved in investigation related work. The 37-page dictionary is a part of "Strengthening Human Resource Management of Civil Service" project in collaboration with UNDP. The project focuses on developing the capacities of civil servants and on strengthening their enabling environment in view of a more effective, efficient, transparent and accountable public administration at national and state level that takes to heart the Government of India (GoI) objective of inclusion through an enhanced delivery of services to the marginalised and vulnerable. The project is supporting the GoI in the shift towards competency-based Human Resource Management (HRM) for the Indian Civil Services.

Outlook, 16 January, 2014, http://news.outlookindia.com/items.aspx?artid=825076

Tagged with: Governance Bureaucracy

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