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LATEST NEWS UPDATES | Lost in transit: UIDAI says cards dumped in bulk in city-Geeta Gupta

Lost in transit: UIDAI says cards dumped in bulk in city-Geeta Gupta

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published Published on Aug 21, 2012   modified Modified on Aug 21, 2012
-The Indian Express

The authority in charge of providing a unique identification, or UID, number to every citizen in the country has said several UID cards issued to Delhi residents are being lost in transit by the postal service.

The Unique Identification Authority of India (UIDAI) has asked India Post to immediately plug the gaps in the distribution network, Kumar Alok, Deputy Director General for Administration, Logistics and Media, UIDAI, told Newsline.

He said the UIDAI has faced such problems across the country during the project’s first phase “but the issue was bigger in Delhi”.

“We found the problem was more at the post office level, wherein the postmen, out of sheer laziness or whatever reason, dumped the bulk of letters in a single place. We have taken up the matter with India Post and they have reported to have taken action,” Alok said.

A Delhi government official said the Revenue department has received several complaints that residents hadn’t received UID numbers even six months after they were issued.

“There have been several cases where residents or even politicians at times had hoarded all the UID letters dropped off by postmen in their area. It is a very serious issue that the letters, if dispatched by the UIDAI, are not reaching the right people,” the official said.

As the project enters Phase II of distribution, UIDAI officials said they have upgraded capacity and cleared the entire backlog since February this year, having already dispatched at least 18.5 crore letters across the country.

To deal with the delivery problems, Kumar Alok said they would try out e-Aadhaar in Phase II.

“People can electronically print their letters with the UID numbers. We are still working out the modalities and weighing options such as authentication through mobile phone; and at a later stage the office of the sub-divisional magistrates could be allowed to print the cards after a biometric authentication,” Alok said.

He said the UIDAI has faced a major problem in printing and dispatch of Aadhaar numbers in the first phase, which created a huge backlog.

“We figured out the capacity was very low. We have upgraded the printing capacity and the problem has been sorted out now. There is no backlog anymore,” Alok said.

The Indian Express, 21 August, 2012, http://www.indianexpress.com/news/lost-in-transit-uidai-says-cards-dumped-in-bulk-in-city/990900/


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