Has the time come for an effective Citizens Right to Grievance Redress Bill? Will the government enact a legislation that will truly empower ordinary people? Civil society needs to debate the provisions of the draft bill that is released for public discussion and feedback The Citizens Right to Grievance Redress Bill, 2011 seeks to “lay down an obligation upon every public authority to publish citizens charter stating therein the time within...

-DNA    Drilling into government’s draft of grievance redress bill, National Advisory Council (NAC) member Aruna Roy and her colleagues from National Campaign for Peoples’ Right to Information (NCPRI) on Wednesday demanded some critical changes in the proposed law to make it more useful to a common man. They also vowed to start a “public movement” in case government refused to pay heed to them. Congress led-United Progressive Alliance (UPA) Government is already...

-The Telegraph   The government has listed the Lokpal bill for discussion and passage during the winter session of Parliament but has failed to line up the land acquisition bill though an unscheduled introduction is not ruled out. Both bills had gone to House standing committees around the same time after the monsoon session of Parliament, and both hold electoral significance for the Congress. Failure to get the Lokpal bill passed in the November...

-The Hindu   Aruna Roy writes to PM The National Campaign for Peoples' Right to Information (NCPRI) has sought a new provision in the government's draft Citizen's Right to Grievances Redress Bill, 2011, to compensate a complainant for entitlements wrongly denied or delayed. The government's draft empowers the independent appellate authority to penalise for denial or delay in entitlements but does not provide for compensating a complainant. Rather than have the Grievance Redress as part...

The Citizens' Right to Grievance Redress Bill, 2011, marks the next milestone in the UPA's mission to enact a series of rights-based legislation. Drawing on the framework of the Right to Information Act, the Bill seeks to ensure that the common man receives efficient delivery of goods and services that he is entitled to - which may have been delayed. The Bill will empower citizens to take action against the...