-Outlook Apparently taking a cue from AAP's policies, the government has asked the civil servants to be empathetic and adopt "people first" approach with special care for the marginalised and disadvantaged section. "Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Understand the need of the people and constantly strive to improve the services," said a competency...

-The Hoot We can either spend another year discovering how much the old model is disintegrating or we can explore alternatives. But India has not developed a tradition as yet of not-for-profit journalism, says SEVANTI NINAN. Two recent developments at the New York Times and at Time Inc. which publishes Time magazine underscore the fact that financing has and will remain become the number one issue for the future of journalism as...

-The Indian Express     Policy design should worry less about public versus private, and more about choice and accountability. The most noteworthy aspect of the Aam Aadmi Party's manifesto is the explicit focus on service delivery. This is what its government will be evaluated on, and attention has shifted from the AAP's political success to how it will deliver on these promises. The ideas below reflect learnings from over a decade of research...

-The Times of India Ashok Khemka has become famous as a much-transferred IAS officer, but he is far from being the only one to have been shunted ever so often. An analysis of the executive record (ER) sheets of thousands of IAS officers currently in service reveals that frequent transfers are depressingly common. It shows that about two-thirds of the officers have had average tenures of 18 months or less. The analysis...

-The Times of India MUMBAI: The murder of a young Right to Information activist from Bhiwandi was no aberration for a state that has seen the highest number of attacks on RTI activists since the Act's debut in 2005. Data gleaned by the Commonwealth Human Rights Initiative (CHRI) shows Maharashtra has seen 53 attacks on RTI activists, including nine cases of murder, over the last eight years. Gujarat comes second with 34...