-The Times of India Try booking a tatkal train ticket online at 8am when booking counters and the web portal open simultaneously, and you will invariably find the website hanging frequently. Do not expect the situation to improve dramatically as IRCTC, the agency that runs the site, has plainly said it cannot meet the surging demand. A GM-level IRCTC official said there were simply too many users, especially ahead of festivals and...

-The Times of India Indian government is very actively working towards e-governance and the citizens with access to internet-enabled computers and smartphones too look forward to an easier life. After all, who doesn't like to use the online option provided by almost all the organizations and save time by avoiding the long queues at different utilities and departments.  However, the biggest irony is that many government or PSU websites that offer online...

Soon, differently abled people can book rail tickets online at concessional fares that they are entitled to. At present, differently abled people have to go to railway reservation counters to book tickets if they want to avail the fare concession given by railways. "The railway board is ready with the plan to facilitate online ticket booking for its special passengers," a senior official said. The plan is to issue identity cards with...

Free travel is becoming an acceptable norm in former railway minister Mamata Banerjee’s signature train — the non-stop Duronto. Launched in 2010 during Banerjee’s tenure, the Duronto was the only Indian train that did not permit free rail travel. However, things changed after Banerjee quit as the railway minister to take charge as the CM of West Bengal in May 2011. At first, MPs inched their way into the Duronto on free...

Aamra ekhon-o boli ni kon kagoj porte hobe, kintu agami dine kintu setao bole debo. (Till now, we haven’t told which newspapers must be read, but in the future, we will do that as well.) – West Bengal Chief Minister Mamata Banerjee, speaking on March 29 in defense of her government’s decision to bar all but 13 newspapers from more than 2,400 government-approved libraries across the state. “Kunal Ghosh, associate editor...